Andrew Flater
New Braunfels,TX
Summary
Dynamic sales and client operations professional with a proven track record at Dell-EMC, achieving 150% YoY revenue growth through expert SaaS sales & account management and consultative selling. Specializes in driving customer success and business growth, leveraging Salesforce CRM to exceed revenue targets and enhance client engagement.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Personal Trainer / Sales Associate
Trainer’s HQ
06.2008 - Current
- Developed personalized engagement strategies, leading to a 30% increase in long-term client retention
- Built a loyal client base by offering personalized coaching and strategic goal setting
- Consistently drove revenue growth through tailored customer engagement and retention strategies
Senior Client Operations Specialist
Insight Enterprises
05.2023 - 08.2024
- Exceeded quarterly revenue targets by 20%+ through strategic renewal and upsell efforts
- Managed a portfolio of 50+ SaaS accounts, utilizing Salesforce and Adobe licensing solutions to drive client retention
- Led 30+ daily client engagements to identify expansion opportunities and service enhancements
- Collaborated with sales and technical teams to deliver comprehensive SaaS solutions
Inside Sales Account Executive
Dell-EMC
05.2018 - 02.2023
- Achieved 150% YoY revenue growth by developing a proactive account penetration strategy focused on mid-market and enterprise clients
- Conducted product demonstrations and client training to increase solution adoption
- Prospected and closed high-value deals using a mix of outbound and inbound sales techniques
- Maintained a robust pipeline and executed sales plans that resulted in increased client retention
Education
Bachelor of Science - Exercise Science
Texas State University
05.2008
Skills
- SaaS Sales & Account Management
- Consultative Selling & Negotiation
- Salesforce CRM & Pipeline Management
- Client Engagement & Retention
- Outbound & Inbound Sales Strategies
- Customer Success & Business Growth
Certification
- Salesforce Certified Administrator
- Sales Excellence Award – Dell-EMC
- Project Management Fundamentals Certification
Why Thryv
I am passionate about empowering SMBs through technology-driven solutions. My experience in remote sales environments, coupled with my ability to manage full sales cycles and client engagements, makes me well-suited for Thryv. I excel at guiding prospects through SaaS adoption, ensuring customer success, and building long-term relationships that drive revenue growth.
Timeline
Senior Client Operations Specialist
Insight Enterprises
05.2023 - 08.2024
Inside Sales Account Executive
Dell-EMC
05.2018 - 02.2023
Personal Trainer / Sales Associate
Trainer’s HQ
06.2008 - Current
Bachelor of Science - Exercise Science
Texas State University