Andrew Fluhr
Louisville,CO
Summary
Adept at streamlining kitchen operations and enhancing customer satisfaction, I leveraged food safety knowledge and adaptability at Lee's Famous Chicken to improve service efficiency. My knack for knife skills and customer service significantly contributed to the team's success, ensuring high-quality food preparation and fostering a positive dining experience.
Overview
8
8
years of professional experience
Work History
Cook Operator
Lee's Famous Chicken
03.2023 - 12.2023
- Supported restaurant sustainability initiatives by utilizing locally-sourced produce when available.
- Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
- Communicated with management on food inventory stock to request order placement.
- Collaborated with team members to ensure smooth workflow and consistent delivery of well-prepared dishes.
- Cleaned and sanitized work areas, utensils and equipment.
- Prepared food items according to recipe to drive quality and consistency.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Kept kitchen up to code for health and safety inspections.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Promoted a safe working environment by strictly adhering to safety procedures and promptly addressing potential hazards.
- Contributed to overall team success by proactively seeking opportunities for improvement and offering assistance to colleagues when needed.
- Ensured compliance with local health department regulations through diligent adherence to sanitation protocols and regular inspections.
- Understood cooking techniques and fundamentals to maximize safe food handling.
- Packaged, arranged and labeled ingredient stock, storing at established temperatures.
- Received and stored food supplies, raw materials and other ingredients.
- Contributed to positive workplace morale through effective communication and teamwork skills.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Learned new menu offerings and options easily to assist customers with selecting items.
- Safely operated various kitchen equipment, maintaining them properly to prevent accidents or malfunctions during service hours.
- Self-motivated, with a strong sense of personal responsibility.
Cook
Dairy Queen Grill & Chill
01.2020 - 02.2022
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Kept kitchen clean and organized by performing daily maintenance tasks.
Furniture Delivery Driver
Winner Furniture
04.2016 - 10.2019
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Ensured safe transport of items by properly securing and protecting them during transit.
Education
High School Diploma -
Valley High School
Louisville, KY06-2014
Skills
- Food safety knowledge
- Knife Skills
- Adaptability in kitchen
- Sanitation protocols
- Customer Service
- Attention to Detail
Timeline
Cook Operator
Lee's Famous Chicken
03.2023 - 12.2023
Cook
Dairy Queen Grill & Chill
01.2020 - 02.2022
Furniture Delivery Driver
Winner Furniture
04.2016 - 10.2019
High School Diploma -
Valley High School
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