Business Development Representative
Andrew Freeman
Dunn Edwards Paints
Phoenix,AZ
11
Years of experience
Proven leader in retail management, notably with Lowe's Home Improvement, where I elevated customer satisfaction ratings through effective team coaching and innovative problem-solving. Expert in store organization and adept at fostering customer relations, my approach significantly boosts operational efficiency and team performance.
Work History
Business Development Representative
7 Months- Prospected target accounts using CRM and sales tools to identify qualified opportunities.
- Qualified inbound and outbound leads through discovery calls and consistent follow-up.
- Scheduled meetings for account executives by assessing needs and confirming decision-maker fit.
- Maintained accurate pipeline records and activity notes in sales management systems.
Assistant Store Manager
2 Years 9 Months- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Assistant Store Manager
8 Years 1 Month- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
GED
Skills
Loss Prevention
Store Organization
Department Oversight
Records Management
Customer Relations
Stock management
Shift Scheduling
Assignment Delegation
Timeline
Business Development Representative
Dunn Edwards Paints
03.2026 - CurrentRead More
Assistant Store Manager
Dunn Edwards Paints
06.2023 - 03.2026Read More
Assistant Store Manager
Lowe's Home Improvement
05.2015 - 06.2023Read More
Murrieta Valley High School
GED
Read More