Andrew Frost

• Actively recovering with Physical therapy and medication
• Entered college while recovering
• Ready now to reenter the work force

Family Health, Keesler Air Force Base

• Telecommunication with patients with messages from their provider
• Scheduling appointments for patients that fits their schedule
• Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
• Faxing and uploading medical records to the patient’s chart
• Coordinated group training to ensure proper knowledge of procedures
• Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
• Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
• Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.

Emergency Room, Keesler AFB

• Provided Professional customer service for those in a high stress situation
• Assessed the patient’s risk and need to be seen
• Educated patients about treatments, medications and home care for conditions.
• Interviewed patients to obtain medical histories and collected current stats such as height, weight and blood pressure.
• Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
• Evaluated patient histories to assess and prioritize levels of care.