Andrew Garcia
Tracy,CA
Summary
Diligently organized and committed to achieving objectives. Quick and effective learner, adept at swiftly adapting to new tasks and maintaining focused dedication until desired outcomes are achieved. Proficient in communication and adept at addressing issues and concerns promptly, with a skill for assessing the most effective approaches to find solutions. Works seamlessly with others, promoting a positive workflow and creating a friendly and welcoming workspace.
Overview
5
5
years of professional experience
Work History
Trainer
Shake Shack
06.2022 - 07.2023
- Mentored incoming team members, leading to enhanced staff growth and heightened operational efficiency.
- Kept close eyes on trainee progress and provided assistance when needed, bringing in new ways of learning to better meet each person's needs.
- Monitored trainee performance and assessed development of designated trainees .
- Secured customer satisfaction by providing welcoming and accommodating service while assigned to the 'Front of House' area.
- Swiftly acquired proficiency in multiple roles within days of initial training, encompassing 'Front of House,' 'Back of House,' 'Cold Side,' and 'EXPO.'
Clerk's Helper
FoodMaxx Supermarkets
06.2018 - 03.2019
- Performed diverse duties such as gathering shopping carts, sweeping and maintaining store cleanliness, and replenishing shelves.
- Assisted customers by guiding them to items they were looking for, ensuring a helpful and supportive experience.
- Took on the role of training and guiding new 'Clerk's Helpers,' making sure they were well-prepared for their tasks.
Education
Bachelor of Arts - Psychology
California State University - Sacramento
Sacramento, CA05.2023
Skills
- Resilience and Adaptability: Proven ability to excel in dynamic and fast-paced settings, showcasing talent for staying resilient and adjusting strategies in response to changing circumstances
- Inspiring Leadership: Shown expertise in leading by setting a strong, ethical example while also stressing accountability, helping to create workplaces built on honesty and trust
- Information Analysis: Skilled at understanding information and drawing valuable conclusions by carefully analyzing data and conditions, enabling informed decision-making
- Innovative Problem-Solving: Skilled at breaking down complex situations, pinpointing obstacles, and devising practical solutions that drive positive outcomes
- Effective Communication: Proficient in expressing ideas and concerns clearly both in speech and writing, allowing for easy collaboration within diverse teams
- Effective Collaboration: Shown ability to work well within different groups, encouraging the sharing of ideas and achieving common goals together
Timeline
Trainer
Shake Shack
06.2022 - 07.2023
Clerk's Helper
FoodMaxx Supermarkets
06.2018 - 03.2019
Bachelor of Arts - Psychology
California State University - Sacramento