Andrew Garcia

Inbound Process Guide/Problem Solver

Amazon PSP1

01.2022 - Current

As the primary point of contact for inbound receiving operations, I oversee a team of over 20 individuals, ensuring their performance aligns with our organizational goals
My responsibilities include managing inventory, particularly the Inventory of Odd Locations (IOL) process
My ultimate goal is to identify and rectify inventory misplacements or overlooked items
I am responsible for the IOL process, which involves checking unclaimed inventory that has been left unclaimed for 24 hours and should not exceed 48 hours
I actively participate in the Learning Ambassador/Away Team program, fostering professional development and knowledge sharing among associates
I contributed to the successful launch of SBD6 in Ontario, California, collaborating closely with the learning team
Additionally, I conducted an American Sign Language (ASL) class and conducted audits with up to 30 associates
I spearheaded and owned the development of the IOL team, not facilitating training but leading them to achieve a 40% reduction in KIPS within the first week and a 68% reduction in total IOL units
As a problem solver in DOCK/STOW, I developed the ability to prioritize tasks effectively, adhering to the FIFO (First In, First Out) principle
I led the inbound dock problem-solving team, successfully partnering with other sites such as HLA6, which consistently provided problem-solving freight
This partnership resulted in a significant reduction in record-high piles by over 63% within three months
When encountering issues, I consistently posed insightful questions to clarify the situation

Similar Profiles