Andrew Garcia
Cedar Park
Summary
Dedicated security professional with over 15 years of experience in various law enforcement and Security roles. Skilled in situational awareness, conflict resolution, and team collaboration, contributing to enhanced safety protocols and effective emergency response.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Protective Security Officer
American Eagle Protective Services
10.2019 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted routine patrols to identify potential hazards or security breaches.
- Assisted in implementing emergency response procedures during critical incidents.
- Collaborated with team members to maintain effective communication protocols.
- Reported irregularities and incidents promptly to appropriate authorities.
- Learned operational procedures for surveillance equipment and alarm systems.
- Engaged with visitors to provide assistance and address security concerns.
- Enhanced facility security by conducting thorough access control checks and monitoring CCTV systems.
- Managed access control systems effectively, granting or denying entry based on appropriate authorization levels.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Security Officer (Sargeant)
Eagle Security Services
04.2012 - 10.2019
- Monitored premises to ensure safety and security of personnel and assets.
- Responded swiftly to incidents, applying conflict resolution techniques effectively.
- Conducted regular patrols, identifying and addressing potential security risks proactively.
- Collaborated with law enforcement during investigations to enhance safety protocols.
- Trained new officers on standard operating procedures and emergency response measures.
- Led team meetings to discuss security updates, challenges, and best practices for improvement.
- Evaluated incident reports and recommended policy changes to strengthen security operations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Deputy Jailer
Travis County Sheriff's Office
11.2009 - 05.2011
- Supervised inmate activities, ensuring compliance with facility regulations and safety protocols.
- Conducted regular inspections of living areas to maintain cleanliness and security standards.
- Mediated conflicts among inmates, utilizing conflict resolution techniques to maintain order.
- Monitored inmate behavior, identifying potential issues early to enhance overall safety and security measures.
- Enhanced inmate safety by conducting thorough cell searches and confiscating contraband items.
- Aided in the resolution of conflicts between inmates through mediation techniques and appropriate disciplinary measures when necessary.
- Conducted regular headcounts to verify the presence of all assigned inmates within the housing unit.
- Collaborated with fellow officers to maintain order and enforce facility rules consistently among inmates.
- Trained new deputy jailers on department policies, procedures, and best practices for maintaining a safe working environment within the correctional setting.
- Provided assistance during emergencies, effectively handling situations such as medical crises or altercations between inmates.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Responded to emergency situations and de-escalated hostile confrontations.
- Enforced rules and regulations to maintain order among inmates.
Juvenile Detention Officer
Travis County Juvenile Probation Department
08.2005 - 10.2009
- Supervised daily activities of detained youth, ensuring safety and compliance with facility regulations.
- Implemented behavior management techniques to de-escalate conflicts and promote positive interactions among residents.
- Conducted regular inspections of living units to maintain cleanliness, safety, and security standards.
- Documented incidents and behavioral observations accurately in reports for case management review.
- Facilitated group therapy sessions focused on conflict resolution, anger management, and social skills development.
- Established rapport with juvenile detainees through respectful communication that fostered trust-building relationships necessary for effective rehabilitation.
- Conducted room searches for contraband items to maintain a safe environment within the facility.
- Assisted in the intake process for new detainees, ensuring proper documentation and orientation procedures were followed.
- Observed and recorded mental and physical health of each juvenile offender.
Correctional Officer
Texas Department Of Criminal Justice
12.1989 - 07.1999
- Supervised inmate activities to ensure compliance with facility regulations.
- Conducted regular security checks and monitored surveillance systems for safety.
- Responded to emergencies and de-escalated conflicts among inmates effectively.
- Trained new officers on protocols, safety procedures, and operational standards.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Investigated and responded to incidents of inmate misconduct.
- Enforced rules and regulations to maintain order among inmates.
Education
Certicicaion - Basic Law Enforcement
Brazosport College
Lake Jackson, TX07-1989
High School Diploma -
Brazosport High School
Freeport,TX06-1986
Skills
- Situational awareness
- Conflict de-escalation
- Security procedures
- Security operations experience
- First aid certified
- Verbal and written communication
- Defensive tactics
- Firearms proficiency
- Visitor screening
Accomplishments
While emplyed with the Travis County Juvinile Probation I received special recognition for preventing the escape of one detainee and leading to the capture of another.
Likewise while with the Texas Criminal Justice I received written accomadation for the aprehension of a state inmate in a escape attempt.
Certification
Basic Law Enforcement Academy July 1989
Taser Training Academy June 2019
American Red Cross October 2025
NWDTP January 2026
OC Training January 2026
Expandable Baton January 2026
Languages
Spanish
Limited Working
Timeline
Protective Security Officer
American Eagle Protective Services
10.2019 - Current
Security Officer (Sargeant)
Eagle Security Services
04.2012 - 10.2019
Deputy Jailer
Travis County Sheriff's Office
11.2009 - 05.2011
Juvenile Detention Officer
Travis County Juvenile Probation Department
08.2005 - 10.2009
Correctional Officer
Texas Department Of Criminal Justice
12.1989 - 07.1999
Certicicaion - Basic Law Enforcement
Brazosport College
High School Diploma -
Brazosport High School