ANDREW GERMANN
Blue Hill
Summary
Dynamic leader with extensive experience at Optum Financial, driving product strategy for a $24B HSA portfolio. Expert in fintech compliance and audit management, I excel in cross-functional collaboration and agile methodologies, delivering innovative solutions that enhance customer experience and ensure regulatory adherence. Passionate about leveraging data-driven insights for impactful product development.
Overview
34
34
years of professional experience
Work History
Director, HSA Product Management
Optum Financial
Minneapolis
01.2024 - Current
- Manage the end-to-end lifecycle for a Health Savings Account portfolio of nearly 6M accounts/$24B in AUM, defining product strategy and delivery roadmap in alignment with business objectives
- Lead product planning and prioritization within an Agile environment, collaborating with product, technology, business, and support teams
- Work closely with Legal, Compliance and Audit teams to ensure compliance to all federal and state regulations
- Champion a customer-centric approach, using data-driven insights and competitive analysis to inform product decisions
- Develop and maintain product business capabilities (BCDs) and the product roadmap
Vice President - Banking Operations
Brighter Financial INC dba Starship
New York
01.2020 - 01.2024
- Led cross-functional teams (product, marketing, engineering) in the design and launch of a Health Savings Account (HSA) product and digital capabilities
- Oversaw all aspects of deposit operations, including FDIC-insured and investing portfolio management
- Managed all depository components of internal, external, and regulatory audits, ensuring timely responses and remediation of findings
- Designed, implemented, and enforced the Bank Secrecy Act and Anti-Money Laundering (BSA/AML) Program for the company
- Oversaw transaction review processes for potential fraud, money laundering, and employee indiscretion, ensuring adherence to all regulations
- Developed and maintained policies and procedures related to portfolio management.
Senior Vice President - Deposit Operations
Liberty Savings Bank
Sarasota
12.2012 - 12.2019
- Oversaw all aspects of deposit operations, including staffing, portfolio management, and product management
- Managed depository components of internal, external, and regulatory audits
- Created and enforced Customer Information Programs for online account opening and Health Savings Account onboarding
- Designed, implemented, and administered various systems including HSA portal, online banking, online bill pay, mobile banking/deposit and online account opening
- Managed DDA, Savings, CD and HSA portfolios including vendor management (14 unique relationships), system oversight, customer service and trend analysis
- Oversaw transaction review for indications of potential fraud, money laundering and employee indiscretion; worked directly with BSA and Security Officers to ensure the bank was protected and all regulations were adhered to
- Wrote and maintained all deposit and online disclosures to ensure the bank met all regulatory requirements
Vice President, Web Banking
Liberty Savings Bank
Dayton
07.2008 - 12.2012
- Designed, implemented, and maintained all electronic channels, including online banking, online bill pay, mobile banking and alerts
- Designed new checking and savings products to grow banking relationships
- Managed the bank's websites
Vice President, Deposit Operations
Liberty Savings Bank
Wilmington
02.2004 - 06.2008
- Oversaw all aspects of deposit operations, including staffing, portfolio management and product design
- Managed all depository components of internal, external and regulatory audits
- Designed, implemented and administered various systems including online banking, online bill pay and online account opening
- Managed DDA, Savings and CD portfolios including vendor management, system oversight, customer service and trend analysis.
Assistant Vice President (Various Roles)
Liberty Savings Bank
04.1991 - 02.2004
- Held roles as Call Center Manager, District Manager and Branch Manager
- Managed call center and branch operations, ensured compliance, and provided employee training
Education
Graduate from the School of Banking -
University of Wisconsin
08.2008
B.S. - Business Management
University of Charleston
Charleston, West Virginia05.1989
Skills
- Fintech compliance program design
- BSA/AML compliance
- Regulatory compliance
- Vendor management
- Audit management
- Policy development
- Risk management
- Agile methodologies
- Product lifecycle management
- Deposit operations
- Cross-functional leadership
Timeline
Director, HSA Product Management
Optum Financial
01.2024 - Current
Vice President - Banking Operations
Brighter Financial INC dba Starship
01.2020 - 01.2024
Senior Vice President - Deposit Operations
Liberty Savings Bank
12.2012 - 12.2019
Vice President, Web Banking
Liberty Savings Bank
07.2008 - 12.2012
Vice President, Deposit Operations
Liberty Savings Bank
02.2004 - 06.2008
Assistant Vice President (Various Roles)
Liberty Savings Bank
04.1991 - 02.2004
Graduate from the School of Banking -
University of Wisconsin
B.S. - Business Management
University of Charleston
Similar Profiles
Don MusselmanDon Musselman
Senior Client Service Manager at Optum FinancialSenior Client Service Manager at Optum Financial
Kaitlyn SalgueroKaitlyn Salguero
Director of Sales Operations at Optum FinancialDirector of Sales Operations at Optum Financial
Leah GroosLeah Groos
Asst Director General Mgmt at Optum FinancialAsst Director General Mgmt at Optum Financial
Pamela MorsePamela Morse
Patient Service Representative at Northern Light Maine Coast HospitalPatient Service Representative at Northern Light Maine Coast Hospital
Faye AllenFaye Allen
Financial Advisor Assistant at Atlantic Wealth Planning GroupFinancial Advisor Assistant at Atlantic Wealth Planning Group