Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrew Gerstel

Salem,OR

Summary

Accomplished Senior Director of Operations at Healthcare Services Group, adept in leading change management and enhancing operational efficiency. Excelled in cross-functional coordination and leadership training, significantly boosting revenue growth. Skilled in quality assurance and cost control, fostering a culture of continuous improvement and professional development. Achieved operational excellence by implementing strategic initiatives and nurturing team growth.

Overview

13
13
years of professional experience

Work History

Senior Director of Operations

Healthcare Services Group
02.2012 - 12.2024
  • Led change management efforts to successfully implement new technologies and systems across the organization.
  • Enhanced interdepartmental coordination by organizing regular cross-functional meetings, improving communication channels between teams.
  • Boosted revenue growth with strategic business development initiatives.
  • Created an environment of continuous learning by encouraging team members to pursue professional development opportunities.
  • Reduced costs while maintaining quality through effective resource allocation and budget management.
  • Enhanced customer satisfaction by focusing on continuous improvement of products and services.
  • Mentored team members, fostering a culture of professional growth and development.
  • Developed and executed operational plans to achieve organizational goals.
  • Improved overall productivity by identifying areas for improvement and implementing necessary changes.
  • Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
  • Established and monitored quality assurance standards to achieve operational excellence.
  • Assisted in recruiting, hiring and training of team members.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

Education

Associate of Applied Science - Automated Drafting

Western Business College
Portland, OR
05-1996

Skills

  • Operational excellence
  • Logistics management
  • Workforce planning
  • Cross-functional coordination
  • Operational efficiency
  • Leadership training
  • Quality assurance
  • Operations oversight
  • Cost control
  • Financial controls implementation
  • Inventory tracking and management
  • Project management

Timeline

Senior Director of Operations

Healthcare Services Group
02.2012 - 12.2024

Associate of Applied Science - Automated Drafting

Western Business College
Andrew Gerstel