Andrew Gesiakowski
Muskegon,MI
Summary
A goal oriented father of two with a business and extensive restaurant background. I studied psychology and accounting in college. After losing my love for accounting, I dropped my courses to pursue advancement in the restaurant industry, and to better allocate my time to raise my growing family. After a few years of mastering the kitchen side of the business and the sales side, I was trained and hired into management. There I was truly able to shine as a leader. That is where I learned most of my skills that will be applicable to the Real Estate Industry. I am newly licensed and have no experience yet within the industry. I would love to start in Commercial Real Estate because I believe that is where more opportunity and variety lies. My ultimate goals are knowledge and mastery. I’m hoping I can find a brokerage that can help me reach my goals. I want to learn everything I can about the business so that I can master it someday. My extreme discipline and relentless pursuit for knowledge and success will be what gets me there. I’m hoping you can open the door for me to get there.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Manager/Cook/Sales Staff
Red Robin
09.2007 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Trained and supervised cooking staff to expertly meet daily needs.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
Education
Psychology/Accounting/Economics
Muskegon Community College
Muskegon, MIHigh School Diploma -
Mona Shores High School
Norton Shores, MI05.2009
Skills
- Exceptional Communication Skills
- Critical Thinker
- Analytical Skills
- Budget Management
- Customer Relations
- Reliability
- Punctuality
- Self Motivation
- Documentation And Reporting
- Adaptability and Flexibility
- Problem-Solving Skills
- Organizational Skills
- Handling of Cash Deposits
- Account Management
- Creative Mindset
- Relentless Drive for Success
- Hunger for Knowledge and Mastery
Certification
Real Estate License
Timeline
Manager/Cook/Sales Staff
Red Robin
09.2007 - Current
Psychology/Accounting/Economics
Muskegon Community College
High School Diploma -
Mona Shores High School