Andrew Gillespie
Greensburg,IN
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
29
29
years of professional experience
Work History
Human Resources Lead
Rural King
02.2023 - Current
- Championed continuous improvement efforts within the HR department by promoting innovation and best practices.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Created and delivered HR training sessions to staff, managers and executives.
- Spearheaded change management efforts during organizational restructuring periods, maintaining morale among employees throughout transitions.
- Completed human resource operational requirements by scheduling and assigning employees.
Store Manager
Growby's Rto Home Furnishings
08.2019 - 08.2022
- Developed and implemented successful staff incentive programs to motivate employees.
- Assisted with hiring, training and mentoring new staff members.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Store Manager
Goodwill Industries Of Central And Southern Indiana
08.2009 - 02.2018
- Assisted with hiring, training and mentoring new staff members.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Managed inventory control, cash control, and store opening and closing procedures.
- Was involved in the set up of multiple new stores
- Hosted and was involved in numerous Kaizen events and trainings.
- Set sales records at store.
Office Equipment Specialist
Staples
01.2007 - 02.2009
- Developed strong client relationships through consistent communication and attentive service.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Educated staff on organizational mission and goals to help employees achieve success.
Store Manager
Hibbett Sporting Goods
01.2000 - 01.2003
- Assisted with hiring, training and mentoring new staff members.
- Assisted in recruiting, hiring and training of team members.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Managed inventory control, cash control, and store opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
Store Manager
Musicland
01.1998 - 01.2000
- Managed inventory control, cash control, and store opening and closing procedures.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Lead the company in a used merchandise program that generated business and sales.
Assistant Store Manager
Big Lots
08.1995 - 12.1997
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Rotated merchandise and displays to feature new products and promotions.
Education
Associate of Applied Science - Business Management
Indiana Business College
Columbus, IN04.1995
Skills
- Recordkeeping
- Pre-Employment Screening
- Strategic Planning
- Employment Recordkeeping
- Team Development
- Staff Development
- Budget Administration
- Product Management
- Problem Resolution
- Budget Control
Timeline
Human Resources Lead
Rural King
02.2023 - Current
Store Manager
Growby's Rto Home Furnishings
08.2019 - 08.2022
Store Manager
Goodwill Industries Of Central And Southern Indiana
08.2009 - 02.2018
Office Equipment Specialist
Staples
01.2007 - 02.2009
Store Manager
Hibbett Sporting Goods
01.2000 - 01.2003
Store Manager
Musicland
01.1998 - 01.2000
Assistant Store Manager
Big Lots
08.1995 - 12.1997
Associate of Applied Science - Business Management
Indiana Business College
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