Summary
Overview
Work History
Education
Skills
Timeline
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Andrew Glass

Environmental Science Education
Baltimore,MD

Summary

Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

11
11
years of professional experience

Work History

Guest Engagement Specialist

National Aquarium
09.2018 - Current
  • Provided excellent guest service to guests on tours as well as to general guests in th building, including solving supervisor-level customer complaints.
  • Developed and lead National Aquarium tours and programs utilizing industry-leading conservation interpretation standards.
  • Scheduled and mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Collaborated with and cultivated positive relationships with multiple departments in the National Aquarium family.
  • Promoted to Tours Supervisor from part-time Tour Aide in March of 2019.
  • Recipient of Outstanding Octopus Award in 2024

Middle School Science Teacher

Lake City Middle School
07.2016 - 06.2018
  • Taught core curriculum science standards to 6th through 8th grade students
  • Communicated with parents and guardians through IEP meetings
  • Collaborated with teacher teams to write and implement core curriculum lesson plans
  • Managed classes with sizes between 20 and 30 students of different learning abilities and levels.
  • Promoted a love for science by integrating engaging inquiry-based activities into daily lessons, sparking curiosity and critical thinking skills among students.
  • Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.

Coordinator of Education and Exhibits

Delmarva Discovery Center
03.2013 - 05.2014
  • Managed the entirety of the education department, including all environmental programming
  • Coordinated field trip programs for schools, summer camps, youth, and adult groups
  • Implemented festivals and fundraising events
  • Managed education department and animal/aquarium department, including part-time contractual staff, interns, and volunteers
  • Maintained partnerships with multiple local and national organizations
  • Promoted superior performance as Animal Care Technician and Educator

Education

Bachelor of Science - Biology

Salisbury University
Salisbury, MD
05.2001 -

Bachelor of Science - Environmental Marine Science

University of Maryland Eastern Shore
Princess Anne
05.2001 -

Skills

Staff Management

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Timeline

Guest Engagement Specialist

National Aquarium
09.2018 - Current

Middle School Science Teacher

Lake City Middle School
07.2016 - 06.2018

Coordinator of Education and Exhibits

Delmarva Discovery Center
03.2013 - 05.2014

Bachelor of Science - Biology

Salisbury University
05.2001 -

Bachelor of Science - Environmental Marine Science

University of Maryland Eastern Shore
05.2001 -

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Andrew GlassEnvironmental Science Education