Andrew Gomez
Brooklyn,NY
Summary
Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
4
4
years of professional experience
Work History
Substitute Paraprofessional
Department Of Education
01.2024 - Current
- Provided support during classes, group lessons, and classroom activities.
- Monitored student classroom and outdoors activities to promote student safety.
- Provided one-on-one assistance to students who needed additional support, enabling them to achieve academic goals.
- Promoted a safe learning environment by closely monitoring student behavior and intervening when necessary to maintain orderliness in the classroom.
- Assisted in the development of classroom routines and procedures, reinforcing consistency and predictability for students.
Maintenance Associate
Equinox Fitness
10.2022 - 01.2024
- Perform routine maintenance tasks, including dusting, disinfecting equipment, wiping down surfaces, ensuring a safe and hygienic environment for members
- Streamlined maintenance processes by identifying areas for improvement and implementing best practices in daily tasks.
- Collaborated with cross-functional teams to ensure seamless communication and coordination for facility improvements.
- Increased overall efficiency by maintaining accurate records of repair work, spare parts inventory, and maintenance schedules.
Dairy Clerk
Western Beef
11.2021 - 10.2022
- Maintained cleanliness in the dairy and frozen aisles and storage areas, adhering to health and safety standards
- Managed stock levels by transferring products from storage room to sales floor, opening cases, and stocking shelves in the appropriate locations
- Monitored inventory and notified management of low stock and expiring products, contributing to efficient inventory management.
- Supported store reputation for quality by adhering to strict food safety guidelines during daily operations.
Cashier/Sales Associate
Bath and Body Works
07.2020 - 09.2020
- Assisted customers in identifying their needs and recommending suitable products, enhancing customer satisfaction
- Processed transactions accurately and efficiently, handling cash, credit, and debit card payments
- Organized and replenished stock on the sales floor, ensuring product display is neat and accessible
- Participated in sales promotions and marketing activities, contributing to store sales targets.
Education
Associate of Applied Science - Music Recording Technology
LaGuardia Community College
Queens, NY12.2022
Skills
- Strong team collaboration
- Excellent customer service skills
- Quick learning ability
- Proficient problem solving skills
- High attention to detail and organization
- Active listening and effective communication
- Technology proficiency
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Substitute Paraprofessional
Department Of Education
01.2024 - Current
Maintenance Associate
Equinox Fitness
10.2022 - 01.2024
Dairy Clerk
Western Beef
11.2021 - 10.2022
Cashier/Sales Associate
Bath and Body Works
07.2020 - 09.2020
Associate of Applied Science - Music Recording Technology
LaGuardia Community College