ANDREW GOMEZ
Harrison,NJ
Summary
Having had multiple positions in which allowed growth in my social and ethical skills in a work environment, I gained the attributes of a friendly Sales Associate adept at working in diverse retail and customer service environments. Also considered an experienced Grocery Store Clerk focused on maintaining a clean, safe and organized store that is appealing to customers and who categorizes and stocks merchandise with a high level of efficiency. I'm a highly motivated sales associate with extensive customer service and sales experience who is focused in leading and managing business roles.
Overview
12
12
years of professional experience
Work History
Bud Tender
Cookies Harrison
08.2023 - 08.2024
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
- Participated in ongoing education efforts regarding cannabis laws and regulations, staying up-to-date on industry changes to ensure compliance at all times.
- Managed high volume of cash with Number% accuracy rate.
- Educated customers about responsible consumption practices, promoting safe and enjoyable cannabis use experiences.
- Contributed to team success by sharing product knowledge and expertise with fellow budtenders during training sessions.
- Provided valuable feedback on product quality and selection to management team members, contributing to continuous improvement efforts within the store operations.
- Collaborated with the management team to plan promotional events and special discounts, attracting new clientele while retaining loyal customers.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Performed cash, card, and check transactions to complete customer purchases.
Glass Laminator Oven Operator
Blue Star Glass
03.2016 - 03.2020
- Stacked and stored pallets at the end of the shift to keep warehouse clean and organized
- Used item numbers to properly stock warehouse
- Inspected the truck for defects and safe operating condition before, during and after trips.
- Prioritized workplace safety through proper handling techniques, protective gear usage, and adherence to established guidelines for hazardous materials management.
- Exhibited strong attention to detail while measuring, cutting, and aligning layers of glass accurately for successful lamination results.
- Optimized production efficiency by maintaining clean and organized workstations, ensuring smooth workflow throughout the process.
Sorting and Loading
UPS
11.2015 - 08.2016
- Loaded products weighing up to 85 pounds onto trailers for delivery
- Loaded and unloaded pieces into boxes for shipment
- Sorted cargo before loading and unloading
- Loaded and unloaded ship cargo.
Sales Associate
Converse
09.2014 - 10.2015
- Prepared merchandise for sales floor
- Alerted customers to upcoming sales events and promotions
- Mentored new sales associates to contribute to the store's positive culture
- Maintained established merchandising standards, including window, sales floor and promotional displays
- Greeted customers and ascertained customers' needs
- Organized racks and shelves to maintain the visual appeal of the store
- Recommended alternative items if product was out of stock
- Maintained cleanliness and presentation of stock room and production floor
- Examined merchandise to verify that it was correctly priced and displayed.
Assistant Manager
RJM Mini Market
12.2012 - 12.2013
- Answered telephone calls and responded to inquiries
- Cleaned and inspected galley equipment, kitchen appliances, and work areas
- Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning
- Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris
- Refilled and rotated items on shelves to maintain well-stocked inventory
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items
- Counted cash drawers and made bank deposits
- Assigned employees to specific duties to best meet the needs of the store
- Reported to the district manager regarding all store and staff issues.
Education
High School Diploma -
Harrison High School
Harrison, NJ01.2016
Skills
- Excellent sales skills
- Customer-oriented
- Flexible schedule
- Bilingual in Spanish and Portuguese
- Sales experience
- Cash register familiarity
- Inventory management
- Shipment processing
- Able to persuade others effectively
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Bud Tender
Cookies Harrison
08.2023 - 08.2024
Glass Laminator Oven Operator
Blue Star Glass
03.2016 - 03.2020
Sorting and Loading
UPS
11.2015 - 08.2016
Sales Associate
Converse
09.2014 - 10.2015
Assistant Manager
RJM Mini Market
12.2012 - 12.2013
High School Diploma -
Harrison High School