Andrew Goodbar
Cocoa,FL
Summary
Dynamic technician with a proven track record at Lincoln of Melbourne, excelling in troubleshooting and customer service. Known for enhancing first-time fix rates through meticulous diagnostics and fostering a collaborative team environment. Adept at using power tools and maintaining a safe workspace, consistently delivering high-quality results under pressure.
Technical professional with background in system maintenance and repair, ready to contribute to dynamic team. Proven ability to adapt to changing needs and deliver reliable results. Highly skilled in technical diagnostics and collaborative problem-solving.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Technician
Lincoln of Melbourne
12.2021 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Explained diagnostic findings to customers and outlined repair or service options.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
Quicklane Technician
Island Lincoln
06.2020 - 12.2021
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Increased equipment lifespan, performing preventive maintenance and timely repairs.
Facility Maintenance Worker
Island Lincoln
08.2014 - 06.2020
- Contributed to smooth operations within the facility by promptly addressing any maintenance requests or concerns from staff members.
- Partnered with facility management to successfully complete projects within anticipated deadlines.
- Maintained building cleanliness and appearance through regular cleaning, painting, and minor cosmetic repairs.
- Provided a safe working environment by adhering to established safety protocols and procedures during all maintenance activities.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Checked for storm damage around property and contacted supervisor with findings.
- Facilitated clear communication with management about ongoing projects and completed tasks ensuring transparency regarding progress toward goals.
- Optimized workflow by troubleshooting diagnosing problems providing quick efficient solutions minimize disruption occupants.
- Completed preventative maintenance tasks on schedule to extend the lifespan of equipment and reduce the need for costly repairs.
- Reduced downtime for equipment by performing routine maintenance and repairs in a timely manner.
- Enhanced facility safety by conducting regular inspections and addressing potential hazards.
Hospital Housekeeper
Hospital Housekeeping Services
05.2014 - 03.2015
- Contributed to efficient hospital operations by promptly responding to housekeeping requests and emergencies.
- Collaborated with nursing staff to address unique cleaning needs for patients with special requirements or conditions.
- Performed deep-cleaning tasks on a regular basis to maintain optimal cleanliness levels throughout the entire facility.
- Reduced cross-contamination risks by adhering to strict guidelines regarding the handling of biohazardous materials and waste disposal procedures.
Customer Service Associate
Walmart
04.2014 - 01.2015
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
Overnight Stocker
Big Lots
01.2011 - 06.2012
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Assistant Manager
Circle K
08.2009 - 08.2011
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma -
Riverdale High School
Mount Blanchard, OH06-2009
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Troubleshooting
- Power Tools and Equipment
- Maintenance and repairs
Certification
Ford Chassis Master Certified 2025
Ford High Voltage Systems
Ford Manual Transmission and Drivetrain
Stars ID 002362540
Timeline
Technician
Lincoln of Melbourne
12.2021 - Current
Quicklane Technician
Island Lincoln
06.2020 - 12.2021
Facility Maintenance Worker
Island Lincoln
08.2014 - 06.2020
Hospital Housekeeper
Hospital Housekeeping Services
05.2014 - 03.2015
Customer Service Associate
Walmart
04.2014 - 01.2015
Overnight Stocker
Big Lots
01.2011 - 06.2012
Assistant Manager
Circle K
08.2009 - 08.2011
High School Diploma -
Riverdale High School
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