Debra Graves

Customer Service and sales of Natural Stone and Quartz Countertops, Fireplaces, Vanity tops, Outside Kitchens, Shower Walls. Accounts Payables/Receivables and Payroll. Scheduling of work and ordering of materials and equipment. Estimating jobs and taking off plans for kitchen and bath remodels

• Identified opportunities to improve business process flows and productivity.
• Demonstrated proficient leadership skills to motivate employees and build competent teams.
• Clarified roles, responsibilities and expectations of staff.
• Identified and resolved issues between employees, promoting better collaboration and mutual respect.
• Monitored industry trends, keeping current on latest changes and competition in industry.
• Established and maintained strong relationships with customers, vendors and strategic partners.
• Represented organization at industry conferences and events.

• Matched purchase orders with invoices and recorded necessary information.
• Managed and responded to correspondence and inquiries from customers and vendors.
• Supported management by processing invoices and documents with consistent on-time delivery.
• Maintained account accuracy by reviewing and reconciling checks monthly.
• Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
• Entered figures using 10-key calculator to compute data quickly.
• Recorded deposits into Quickbooks, reconciled monthly bank accounts and tracked expenses.