Andrew Gray
Marshall,MI
Summary
Dedicated and focused project management specialist with several years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements. Project Manager versed in all aspects of project and personnel management. Results-oriented and high-energy professional with talent for leading by example and inspiring peak performance. Dedicated to fostering strong effective team relationships. Hands-on Project Manager recognized for flawless execution and finding solutions to complex problems. Communicative and reliable professional polished in developing scopes and objectives and maintaining comprehensive project documentation. Commended for unexcelled record of completing critical projects on schedule and within budget. High-achieving management professional possessing excellent communication, organizational, and analytical capabilities. Devises innovative solutions to resolve business and technology challenges. Eager to advance business goals through careful team management Strategic-thinking project manager with several years of experience in budgeting and forecasting and risk management. Observant and resourceful professional dedicated to delivering project objectives within stipulated time, resource and budget constraints. Outstanding collaborator comfortable working with others in executing projects to achieve company objectives.
Overview
9
9
years of professional experience
Work History
Project Manager
roof shark roofing
Battle Creek, Michigan
05.2022 - Current
- Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
- Provided guidance to team members regarding tasks assigned to them.
- Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
- Advised other departments on best practices related to managing large-scale projects.
- Developed and maintained project plans, timelines, and budgets.
- Implemented effective communication protocols between internal teams working on different aspects of a given project.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
Auto Technician
Lakeview Ford Lincoln
Battle Creek, MI
02.2020 - 04.2021
- Maintained accurate records of all service performed on customer vehicles.
- Installed new tires on customer vehicles following manufacturer's guidelines for size and pressure ratings.
- Diagnosed electrical issues using specialized diagnostic equipment.
- Ensured that all tools were properly stored after use in order to maintain a safe working environment.
- Followed manufacturer guidelines when replacing parts or making adjustments on customer vehicles.
- Provided excellent customer service by addressing customer inquiries promptly and professionally.
- Demonstrated a thorough understanding of various makes and models of cars through ongoing training courses.
- Reviewed work orders to determine the nature of problems reported by customers before beginning repairs.
- Cleaned and lubricated chassis components such as steering linkage assemblies and universal joints.
- Adhered strictly to safety regulations while performing auto repairs or servicing vehicles.
- Inspected and tested vehicle systems to ensure proper operation.
- Completed necessary paperwork for each job accurately and efficiently according to company policy.
- Troubleshot electrical systems to isolate faults in wiring harnesses or other components.
- Conducted comprehensive safety inspections of vehicles prior to any repairs being made.
- Replaced defective parts such as spark plugs, air filters, fuel injectors, and alternators.
- Performed routine maintenance and repair services on vehicles, including oil changes, tire rotations, brake repairs, and engine tune-ups.
- Utilized shop manuals for reference when diagnosing complex problems with engines or transmissions.
- Operated lift equipment safely in order to raise vehicles off the ground during inspection or repair activities.
- Repaired or replaced worn belts, hoses, brakes, radiators, starters, and other components as needed.
- Interpreted drawings and schematics to pinpoint sources of mechanical issues.
- Kept detailed records of repairs, labor involved and parts used.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Utilized infrared engine analyzers, compression gauges and computerized diagnostic devices to test vehicle components and systems.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
- Maintained garage safety protocols to meet regulatory and company expectations.
Automotive Technician
Albion Ford
Albion, MI
05.2018 - 01.2021
- Inspected vehicle engines and other components to identify potential issues.
- Communicated effectively with customers about repair progress and costs involved.
- Adhered strictly to company policies concerning quality control standards.
- Maintained a clean working environment at all times.
- Provided accurate estimates of repair times to customers prior to work being performed.
- Demonstrated knowledge of applicable safety procedures while performing repairs.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Conducted scheduled maintenance services such as oil changes, tune-ups, and filter replacements.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Attended technical training courses when available to increase knowledge base.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Assisted in the diagnosis of complex electrical issues using appropriate test equipment.
- Performed drive ability tests on vehicles after repairs were completed.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Adjusted headlights for proper alignment per customer request.
- Operated a variety of shop equipment safely and efficiently.
- Followed established guidelines for troubleshooting and diagnosing various types of automotive systems.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
- Maintained certifications and completed training on systems and components.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Tested engine, safety and combustion control standards to comply with state vehicle requirements.
- Kept detailed records of repairs, labor involved and parts used.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
- Evaluated, repaired and aligned vehicle suspensions.
- Cooperated with other technicians from different disciplines to achieve optimal integration.
- Welded, soldered and fabricated parts to complete skilled services.
- Monitored shop equipment to maintain safe working condition.
- Interpreted drawings and schematics to pinpoint sources of mechanical issues.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Searched within service and maintenance manuals to perform repairs and diagnosis.
- Utilized infrared engine analyzers, compression gauges and computerized diagnostic devices to test vehicle components and systems.
- Conducted routine servicing on fuel, electrical and cooling systems.
- Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
- Inventoried stock, placed orders and verified receipt to keep supplies ready.
- Filed records with state as part of performing vehicle safety inspections.
- Kept team in compliance with shop and manufacturer specifications for repairs and maintenance services.
- Removed old oil, replaced filters, and added correct amounts of fluids.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
- Conducted test drives before and after repair services.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Completed standard inspections to assess wear and damage to vehicles.
- Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
- Inspected vehicles for damage and recorded findings to facilitate repairs.
- Repaired, replaced and adjusted brakes.
- Reviewed work orders and discussed with supervisors.
- Aligned wheels using special alignment equipment and wheel-balancing machines.
- Planned work procedures using charts, technical manuals and experience.
- Estimated costs of vehicle repair.
Marine Patrol Officer
branch county Sharrif office
Coldwater, Michigan
04.2019 - 03.2020
- Maintained records of arrests made and citations issued.
- Analyzed data gathered during patrols to identify patterns of illegal activity that could be targeted through increased enforcement efforts.
- Assisted in search and rescue operations, responding to distress calls from boaters.
- Provided assistance to stranded vessels at sea or in port by providing fuel, supplies or repairs when necessary.
- Patrolled coastal and inland waterways to enforce state and federal laws, regulations, and ordinances.
- Utilized GPS navigation systems to track vessel movements within assigned patrol area.
- Conducted investigations into incidents involving violations of marine law including boat theft, drug smuggling, water pollution, and other criminal activities.
- Interacted professionally with members of the public while conducting patrols or investigations.
- Developed strategies for patrolling high-traffic areas such as harbors or beaches.
- Attended court proceedings related to cases investigated by Marine Patrol Officers.
- Ensured compliance with various environmental laws related to the protection of fish and wildlife habitats in marine areas.
- Prepared detailed reports concerning all activities occurring during patrols.
- Participated in community outreach programs educating recreational boaters about safe operating procedures in accordance with local laws.
- Inspected boats for proper registration documents and safety equipment.
- Performed routine maintenance on patrol vessels including fueling and cleaning.
- Responded to emergency situations such as flooding or hazardous materials spills in waterways.
- Assisted with training new Marine Patrol Officers on procedures for enforcing maritime laws.
- Educated the public on safe boating practices.
- Operated a variety of specialized equipment such as night vision devices or radar units.
- Monitored vessel traffic for suspicious activity, illegal fishing practices, or unsafe operation of vessels.
- Collaborated with other law enforcement agencies on joint operations targeting specific violations of marine law.
- Monitored and investigated suspicions persons and situations and unusual activities.
- Exceeded specific team goals and resolved issues by partnering with colleagues to share and implement service initiatives.
- Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
- Maximized data collection accuracy scores by recording, storing and analyzing security information with zero discrepancies.
- Patrolled designated to identify criminal activities, issue citations, prevent incidents and serve warrants.
- Eliminated process discrepancies and accurately investigated felony-level property and violent crimes while preparing, submitting and aiding district attorney prosecution cases.
- Partnered with team members to implement service initiatives and achieve team objectives.
- Wrote detailed arrest and accident reports.
- Investigated illegal or suspicious activities, performing direct follow-up or reporting findings to appropriate senior personnel.
- Strengthened operational efficiencies and traceability by developing organizational deployment material filing systems for confidential employee records and reports.
- Attained staff feedback to deliver information to superiors for corrective action.
- Supported future criminal cases by preparing detailed and accurate reports related to accidents, crime disturbances and complaints.
- Testified in court at criminal hearings and trials as to scenes observed, evidence collected and previous incidents.
- Rendered assistance to accident victims and other persons requiring first aid for physical injuries or medical crises.
- Strengthened traceability by developing organization systems for criminal prosecution case logs, records, reports and agendas.
- Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
- Maintained safe and secure environments for court proceedings.
- Saved time through effective emergency issue resolution.
- Drafted incident reports detailing criminal activity, civil proceedings and varied incidents.
- Recorded facts and prepared reports to document incidents and activities for later use in court cases and legal records.
Security Officer
Statewide Security Of Florida
Kalamazoo, MI
01.2015 - 11.2019
- Assisted with crowd control during large events held at the facility.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Operated communication systems between officers stationed throughout the facility.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Enforced access control measures in accordance with established procedures.
- Performed first aid and CPR when necessary during emergency situations.
- Checked for safety hazards and took corrective action when necessary.
- Adhered to post orders while maintaining a visible presence around the property.
- Maintained accurate logs of all security related activities.
- Assisted in the development and implementation of security policies and procedures.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Responded to alarms and conducted investigations as required.
- Investigated all reported incidents of theft or vandalism on premises.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Confirmed visitor identification prior to granting entry into the building.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Provided escorts for visitors as needed throughout the facility.
- Monitored surveillance cameras and responded to suspicious activity.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Documented security-related situations and submitted in-depth reports to superiors.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Monitored premises and recorded activity in daily officer reports.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Completed incident reports to record security or loss prevention incidents.
- Verified photo IDs and tickets to allow guests passage.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Searched individuals and baggage for weapons and other prohibited items.
- Observed patrons and customers to quickly address security situations.
- Guarded restricted areas to prevent unauthorized entry.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Reported safety hazards for remediation response.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
- Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Provided friendly and professional assistance to employees, visitors and customers.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Maintained high levels of alertness throughout shifts.
- Patrolled crowds during events to preserve order and promote security.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Identified suspicious activity to determine appropriate response.
- Monitored security cameras to identify and respond to suspicious activity.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Searched bags manually to identify prohibited items and contraband.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
Education
GED -
Kalamazoo Adult Ed
Kalamazoo, MI06-1999
Skills
- Project Recovery
- Influencing skills
- Systems implementation
- Project Planning
- Compliance Monitoring
- Document Management
- Inventory Control
- Strategic Planning
- Schedule Management
- Project Management
- Workforce training
- Commercial construction experience
- Meeting facilitation
- Construction management
- Staff Management
- Customer Relations
- Quality assurance and control
- Client Relations
- Permit processing
Timeline
Project Manager
roof shark roofing
05.2022 - Current
Auto Technician
Lakeview Ford Lincoln
02.2020 - 04.2021
Marine Patrol Officer
branch county Sharrif office
04.2019 - 03.2020
Automotive Technician
Albion Ford
05.2018 - 01.2021
Security Officer
Statewide Security Of Florida
01.2015 - 11.2019
GED -
Kalamazoo Adult Ed
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