Andrew Gross
Jacksonville,Indiana
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated Airman highly committed to supporting mission and achieving excellence in performance. Effective troubleshooter skilled in resolving issues and problems associated with operations and mission completion. Composed team member with exemplary skills in various computer technologies.
Overview
10
10
years of professional experience
Work History
Naval Aircrewman
US Navy
Jacksonville, FL
06.2018 - 02.2024
- Maintained aircraft logbooks and records, ensuring accuracy of flight data.
- Performed pre-flight inspections on assigned aircraft, checking for any signs of mechanical issues.
- Assisted in the loading and unloading of cargo and personnel onto assigned aircraft.
- Directed passengers to their seats during pre-flight safety briefings.
- Monitored radio communications between air traffic control and pilots during flights.
- Communicated with other crew members via intercom system to ensure efficient operations onboard aircrafts.
- Verified navigation charts for accuracy prior to takeoff, as well as en route throughout missions.
- Reviewed aerial photographs and radar information to better understand likelihood of terrorist activity, group size and location.
Bookseller
Barnes and Noble College Bookstore
Terre Haute, IN
05.2016 - 08.2017
- Assisted customers in selecting books, magazines, and other merchandise based on their individual needs.
- Maintained a clean and organized work environment to ensure customer satisfaction.
- Inventoried new shipments of books and displayed them for sale.
- Greeted customers as they entered the store, providing friendly customer service.
Cashier
Jimmy John's
Crown Point, IN
08.2014 - 05.2016
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
Some College (No Degree) - Criminal Justice
Indiana State University
Terre Haute, INSkills
- Interpersonal Communication
- Adaptability
- Decision-Making
- Analytical Thinking
- Team Collaboration
- Supervising subordinates
- Electronic warfare
- Intelligence Gathering
Timeline
Naval Aircrewman
US Navy
06.2018 - 02.2024
Bookseller
Barnes and Noble College Bookstore
05.2016 - 08.2017
Cashier
Jimmy John's
08.2014 - 05.2016
Some College (No Degree) - Criminal Justice
Indiana State University