Summary
Overview
Work History
Education
Skills
Timeline
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Andrew Gross

New York,NY

Summary

Experienced Quality Assurance professional with strong background in ensuring compliance with industry standards and regulations. Skilled in leading teams, implementing quality control processes, and driving continuous improvement in production environments. Known for reliability, adaptability, and results-focused approach to managing dynamic operational needs. Proven ability to foster collaboration, enhance efficiency, and maintain high standards in all aspects of Quality Assurance.

Overview

8
8
years of professional experience

Work History

FSQA Technician

Whole Foods Market
09.2024 - Current
  • Streamlined quality assurance processes, resulting in increased efficiency and accuracy.
  • Maintained accurate documentation of all FSQA activities, including audit findings, CAPAs, and training records.
  • Ensured compliance with all federal, state, and local regulations governing food safety and quality assurance.
  • Evaluated new equipment purchases from an FSQA perspective to ensure compatibility with established protocols.
  • Implemented corrective actions to eliminate the root causes of non-conformance incidents.
  • Improved food safety standards by developing and implementing HACCP plans and procedures.

Quality Assurance Inspector

Jabil Healthcare
05.2022 - 09.2024
  • Performed visual, functional, and dimensional inspections on raw materials and completed assemblies per customer Quality Plans.
  • Used calipers, micrometers, optical gauging, and coordinate measuring systems to determine product quality.
  • Quarantined non-conforming materials - performed AQL inspections to determine scope of defects.
  • Assisted engineering in executing IQ, OQ, and PQ studies to complete validation protocols.
  • Interpreted engineering drawings and diagrams relevant to product.
  • Maintained Batch History Records and proper documentation per cGMP requirements.
  • Managed control documents and Certificates of Compliance.
  • Uphold ISO 9001, FDA, and GMP standards to ensure product quality and safety.

Buyer/Trainer

Whole Foods Market
01.2019 - 05.2022
  • Analyzed weekly sales and product movement reports to determine purchasing requirements and maximize profit.
  • Rotated stock via FIFO to follow food safety procedures.
  • Developed and maintained partnerships with local and national vendors.
  • Performed department inventories and stock audits.
  • Ensured product met quality and food safety standards before reaching the sales floor.
  • Assisted new Team Members through onboarding and training processes.

Assistant Store Manager

Lolli and Pops
01.2017 - 01.2019
  • Managed scheduling using Microsoft Excel for store shifts based on projected sales to ensure proper floor coverage for sales driving behaviors
  • Assisted in store staffing by conducting interviews, handling onboarding paperwork, and training newly hired staff
  • Maintained established merchandising standards, including window, sales floor and promotional displays
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration
  • Completed bi-weekly store inventories and quarterly audits
  • Managed receiving of all goods via inventory portal and POS software
  • Contributed to annual store sales of $1.1 million

Education

High School - Advanced Studies

Liberty High School
Bealeton, VA
06.2013

Skills

  • ISO 9001
  • HACCP
  • QMS
  • Microsoft Office Suite
  • Metrology
  • Corrective and Preventative Actions
  • Documentation

Timeline

FSQA Technician

Whole Foods Market
09.2024 - Current

Quality Assurance Inspector

Jabil Healthcare
05.2022 - 09.2024

Buyer/Trainer

Whole Foods Market
01.2019 - 05.2022

Assistant Store Manager

Lolli and Pops
01.2017 - 01.2019

High School - Advanced Studies

Liberty High School
Andrew Gross