Andrew Grote
Dripping Springs,Texas
Summary
Motivated Apprentice with expertise using equipment, hand tools and power tools to complete tasks quickly and accurately. Committed to bringing hardworking mentality and mechanical skills to workplace. Flexible individual willing to work long hours. Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers. Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.
Overview
3
3
years of professional experience
Work History
Personal Shopper
HEB Grocery Store
07.2022 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Provided product advice to customers to help select most suitable items for individual needs.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Developed professional relationships with customers to establish repeat business and increase trust.
- Presented professional image consistent with company's brand values.
Apprentice
STG Electric Services
05.2020 - 08.2022
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
- Learned wide range of simple and complex techniques from on-the-job training.
- Prioritized and accomplished multiple tasks within established timeframes.
Education
High School Diploma -
Dripping Springs High School
Dripping Springs, TX05.2024
Skills
- Loading and Unloading
- Project Drawings
- Storage Organization
- Mechanical Tools
- Heavy Lifting
- Industrial Lighting
- Power Saws
- Installations and Repairs
- Electric Drills
- Electrical Understanding
- Power and Hand Tool Expertise
- Supply Stocking and Storage
- Customer Relations
- Bagging Items
- Company Safety Procedures
- Standard Operating Procedures Understanding
- Proper Storage Procedures
- Guest Satisfaction
- Serve Customers
- Verbal and Written Communication
- Productivity Performance
- Personal Shopping
- Food Handling Standards
- Safe Equipment Handling
- Providing Feedback
- Promote Products
- Product Knowledge
- Client Needs Assessment
- Personalized Support
- Effective Multitasking
Timeline
Personal Shopper
HEB Grocery Store
07.2022 - Current
Apprentice
STG Electric Services
05.2020 - 08.2022
High School Diploma -
Dripping Springs High School