Andrew Guinto
Yorkville,IL
Summary
I am an organized And dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I'm seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management And problem-solving skills. Doing volunteer work for the Joliet Police Dept. And coaching baseball are things i enjoy during spare time.
Overview
10
10
years of professional experience
Work History
Sales and Training Manager
Sam's Club
06.2023 - Current
- Enhanced employee performance by designing and implementing comprehensive training programs.
- Increased overall productivity by conducting regular skills gap analyses and addressing identified needs with targeted training interventions.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Trained new hires to perform cross-training exercises with experienced workers.
Assistant Property Manager
Edward Rose & Sons
09.2021 - 05.2023
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Enhanced property value by overseeing regular upkeep, repairs, and capital improvement projects.
- Streamlined rent collection process for improved cash flow and reduced delinquencies.
- Maintained accurate records of all transactions, ensuring timely reporting to senior management and owners.
- Improved communication channels between management, staff, and tenants by implementing new technology tools such as online portals or mobile apps.
- Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
Manager
The UPS Store Inc.
11.2013 - 07.2018
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Education
No Degree - Business Administration And Management
Grand Canyon University
Phoenix, AZHigh School Diploma -
Plainfield Central High School
Plainfield, IL06.2012
Skills
- Strategic thinker
- Phone Etiquette
- Time Management
- Conflict Resolution
- Communication
- Coaching and Mentoring
- Team direction
Timeline
Sales and Training Manager
Sam's Club
06.2023 - Current
Assistant Property Manager
Edward Rose & Sons
09.2021 - 05.2023
Manager
The UPS Store Inc.
11.2013 - 07.2018
No Degree - Business Administration And Management
Grand Canyon University
High School Diploma -
Plainfield Central High School