Andrew Hagerman

Client: Wells Fargo

• Facilitated action plan change management and Staffing Adequacy for Regulatory Compliance supporting Federal Reserve Board (FRB) initiatives, including Risk and Control Self-Assessment (RCSA).
• Facilitated business execution responsibilities and program oversight for the Staffing Adequacy FRB consent order for all chapters within the bank.
• Coordinated with various business partners and stakeholders to ensure all business groups and enterprise functions meet the necessary criteria to achieve the desired target state for Staffing Adequacy based on regulatory constraints.
• Performed change management duties for all FRB consent order action plans consisting of 40+ project plans hosted on MS Project Server. Provided analysis on key action items to leadership tied to regulatory requirements and performance initiatives.
• Managed strategic efforts to improve efficiency and performance of RCSA based practices among all vertical and horizontal workstreams within the bank by driving key metrics and APIs based on targeted analytics for leadership and program stakeholders.

Client: Trane Technologies

• Managed Commercial HVAC program that included several project teams to provide increased business value/sales through asset data enrichment and scalability.
• Executed scrum master responsibilities and technical execution/delivery for several projects within the Commerical HVAC program adhering to SAFe / Agile methodologies utilizing performance metrics to ensure successful delivery of committed deliverables.
• Managed project budgets negotiated program level statements of work and led communication efforts with program sponsors and key stakeholders to develop long term business plans and multi-year roadmaps.
• Crafted program level reporting and key metrics to leadership and continuous improvement objectives for improved product/project delivery.

• Program Manager and Scrum Master for Telemetry Decommission enterprise-wide initiatives. Accountable for day-to-day management of enterprise level software development projects specific to legacy system migration efforts.
• Continuously and pro-actively monitored low-level project initiation, planning, and execution within an Agile based environment while providing a high-level interpretation of the program via reporting for leadership.
• Engaged with project stakeholders across multiple business functional groups to understand and capture business requirements, benefits, and key drivers.
• As part of the telemetry initiative, executed program oversite for software development lifecycle in a hybrid agile/waterfall environment over several cross-functional development teams.
• Supervised project resource and timeline expectations with the business, stakeholders, and product owners.

• Program manager for large enterprise-wide data conversion initiative across multiple workstreams. Managed multiple senior level IT projects across several business organizations within the company.
• Managed program level data conversion initiative across multiple business and IT workstreams with total assets worth over $4.5 Billion.
• Partnered closely with technical leads and business managers and 3rd party vendors at to define, design, and execute requirements for successful delivery.
• Worked cross functionally with business and IT to deliver Regulatory and Compliance projects supporting Life Insurance products and sales.
• Provided high level planning and executive reporting for leadership along with managing change and risk for the After-Tax Annuity Conversion program. Collaborated across business lines to identify new opportunities for growth and process improvements.

• End to end business PM for regulatory and compliance debit/deposit projects within the Community Bank PMO acting as a liaison between the line of business and technology.
• Provided business support and IT delivery for deposit/debit projects and enhancements for savings accounts within the bank.
• Built relationships and work in conjunction with product managers on the business side to understand the business need, specific requirements, and regulatory component(s) for each project.
• Partnered with technical PMs to ensure all business requirements are being met and oversee development and successful delivery of all business requirements.
• Created project charters and BRDs for all assigned projects, and responsible for all project methodology documentation through the lifecycle of each project (project plans, BRDs, FSDs, etc.)

• Served as IT project manager who oversaw all regulatory and compliance reporting data migration spanning all products within the bank utilizing full Agile Methodology and Delivery.
• Directly managed functions within finance that are responsible for ensuring efficient and proactive management of economic and regulatory capital within the bank consisting of multi-phased program/project plans.
• Continuously and pro-actively monitor low-level project initiation, planning, and execution within an Agile based environment.
• Accountable for all regulatory reporting for products within the bank including Wholesale, Retail, Securities, Securitizations, and Traded Products.
• Supported and managed service-oriented solutions to respond to the heightened regulatory oversight within the bank.

• Responsible for small change U.S. Bank Deposit compliance projects totaling over $2.5 million that include IRA State/Federal Withholding, Online Wire transfers, User Authentication, and small enhancements to the online banking user experience.
• Responsible for managing and owning all project financials including account balance sheets/tracking, including 3rd party funding requests per each part of the project (design, development, deployment).
• Maintained and owned all project related documentation (BRD, TRD, Test Plan) including approvals for all documents and change requests for each project.
• Host and coordinate weekly cadence meetings with business partners, stakeholders, and technical teams and provide weekly status updates to upper management and company PMO.
• Owned relationship with the business, determine priorities based on needs, deliver on time and on budget.

• Facilitated and coordinated several IT projects across IBM sales organizations utilizing various offshore development and testing teams.
• Managed and coordinated with various offshore development teams to complete global IT application development projects.
• Project managed 12+ different full lifecycle software development projects within a five-year timespan.
• Created and maintained project management documentation, including project plans, requirements documents, testing strategies, etc.
• Managed Implementation of chat, voice, and video services for sales representatives to communicate with IBM customers, producing increased revenue for the business.