Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Independently solves problems. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
15
15
years of professional experience
Work History
Architectural Control Coordinator
Spectrum Association Management
05.2016 - 10.2022
Monitored, coached, and supervised team of 7 employees during 2021-2022.
Trained new coordinators.
Interpret blueprints and plot maps to ensure compliance with city and HOA guidelines.
Entered data, generated reports, and produced tracking documents.
Implemented project management techniques to overcome obstacles and increase team productivity.
Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Organized spaces, materials and catering support for internal and client-focused meetings.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Gathered and organized materials to support operations/
Worked daily with office software (Word, Excel, PowerPoint, etc.)
Electrical Apprentice
South Texas Electrical JATC
11.2009 - 02.2012
Prepared worksite by setting up required tools and supplies.
Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
Learned wide range of simple and complex techniques from on-the-job training.
Worked under guidance of experienced professionals to learn trade best practices and techniques.
Conducted quality control of materials used in construction.
Followed industry regulations and local building codes.
Assisted with post-construction cleanup and maintenance.
Construction Laborer
In-Line Construction
05.2007 - 10.2009
Worked independently and with a team in fast-paced environment while meeting productivity and quality expectations.
Utilized hammers, saws, squares, levels, fastening devices and other tools to complete projects.
Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
Observed safety regulations on job sites to minimize accidents.
Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
Installed flooring, counter tops and other interior finishes to create finished and functional living and work spaces.
Used pallet jack, fork lift and scissor lift to complete construction projects
Education
Associates - Liberal Arts
San Antonio Community College
San Antonio, TX
Skills
Project and Operations Management
Data Entry
Customer Service
Conflict Resolution and Problem Solving
Work Planning and Prioritization
Experience with office software (Word, Excel, PowerPoint, Freshdesk, etc)
Experience reading blueprints and plot maps
Timeline
Architectural Control Coordinator
Spectrum Association Management
05.2016 - 10.2022
Electrical Apprentice
South Texas Electrical JATC
11.2009 - 02.2012
Construction Laborer
In-Line Construction
05.2007 - 10.2009
Associates - Liberal Arts
San Antonio Community College
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