Andrew Hatala
Wenonah
Summary
Dynamic Public Safety Dispatcher with proven expertise at The County of Gloucester in emergency communication and call documentation. Skilled in maintaining composure under pressure, effectively supporting law enforcement through accurate criminal data entry and radio dispatching. Recognized for exceptional attention to detail and strong verbal communication, ensuring timely assistance in critical situations.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Public Safety Dispatcher
The County of Gloucester
Woodbury
08.2009 - Current
- Maintained accurate records of all calls received, including time of call, caller information, nature of call, action taken, and disposition of each call.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Provided support for law enforcement agencies by entering criminal history data into the National Crime Information Center database.
- Used radio, telephone and computer system to update first responders with new information.
- Communicated with field personnel via telephone or radio regarding current situations or events that require immediate attention or assistance.
- Handled highly stressful situations with extreme poise and control, keeping callers calm and on line until help arrived at scene.
Landscaper
Patriot Landscaping
Turnersville
03.2005 - 07.2009
- Trimmed flowers and cleaned flower beds.
- Pruned and trimmed trees and hedges with shears, pruners, or chain saws.
- Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
- Performed preventative maintenance to keep equipment in excellent working condition.
Education
Associate of Science - Criminal Justice
Camden County College
Blackwood, NJ05-2008
High School Diploma -
Washington Township High
Sewell, NJ06-2005
Skills
- Emergency communication
- Call documentation
- Criminal data entry
- Radio dispatching
- Verbal communication
- Team collaboration
- Attention to detail
Certification
- Emergency Medical Dispatch
- NCIC
- CPR
Timeline
Public Safety Dispatcher
The County of Gloucester
08.2009 - Current
Landscaper
Patriot Landscaping
03.2005 - 07.2009
Associate of Science - Criminal Justice
Camden County College
High School Diploma -
Washington Township High