Detail-oriented office administrator with expertise in invoice processing, employee onboarding, and data entry. Committed to enhancing client relationships and streamlining operations for improved efficiency.
Overview
7
7
years of professional experience
Work History
Office Administrator
TopGolf
06.2018 - Current
Coordinated daily administrative operations to ensure efficient office functionality.
Managed organized filing systems to enhance information retrieval and accessibility.
Processed invoices while maintaining strong vendor relationships for supplies.
Assisted with onboarding new employees, focusing on effective training procedures.
Developed strong client relationships through exceptional customer service skills.
Delegated tasks to staff, establishing clear priorities and goals.
Reviewed employee time sheets for accuracy before payroll submission.
Provided logistical support for planning events such as staff meetings and conferences.
Event Sales Administrator
TopGolf
06.2018 - Current
Streamlined sales order processing, ensuring accurate data entry in systems.
Analyzed sales data to identify trends and recommend improvements.
Prepared detailed reports to support sales team decision-making.
Developed comprehensive training materials for new staff on sales procedures and tools.
Created invoices and processed customer payments in compliance with company policies.
Collaborated with team members to enhance understanding of venue SOPs.
Facilitated onboarding by presenting training sessions on sales tools and procedures.
Physical Therapist Assistant
PT2Go
07.2022 - 09.2024
Assisted physical therapists in developing treatment plans for patients.
Monitored patient progress and adjusted therapies as needed.
Educated patients on exercises and techniques for recovery.
Documented patient interactions and treatment outcomes accurately.
Encouraged patients' motivation and engagement during rehabilitation sessions via compassion and understanding.
Education
Associate of Applied Science - Physical Therapist Assisting
Tidewater Community College
Virginia Beach, VA
01-2022
Bachelor of Science - Communication Studies
James Madison University
Harrisonburg, VA
05-2016
Skills
Office management and filing systems
Invoice processing and data entry
Employee onboarding and staff training
Customer relationship management
Time management and attention to detail
Ethics in the workplace
Timeline
Physical Therapist Assistant
PT2Go
07.2022 - 09.2024
Office Administrator
TopGolf
06.2018 - Current
Event Sales Administrator
TopGolf
06.2018 - Current
Associate of Applied Science - Physical Therapist Assisting
Office Administrator at Department of Forestry Fisheries and the EnvironmentOffice Administrator at Department of Forestry Fisheries and the Environment