Compiled data and reviewed information for accuracy prior to input.
Maintained strict confidentiality of sensitive information, adhering to established guidelines and protocols.
Increased productivity through effective multitasking, prioritizing diverse workloads according to deadlines.
Completed data entry tasks with accuracy and efficiency.
Confirmation Agent
Power Home Remodeling
05.2021 - 09.2023
Spoke with over 100 homeowners daily to finalize appointments made by our scheduling department and perfecting all data given by homeowners to provide the best customer experience
Qualified potential projects with building value and urgency with the prospect for our sales division
Maintain statistical presence to achieve bi weekly goals.
Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
Personal Achievements: Top 3 Agent for most estimates during the year 2023
Scheduling Agent
Power Home Remodeling
03.2019 - 05.2021
Qualified potential projects with building value and urgency with the prospect for our sales division
Maintain statistical presence to achieve weekly goals
Store Manager
El Diablo Burritos
03.2017 - 02.2019
Handled day to day challenges within the store
Trained employees on procedures and policies
Managed money including cash inventory, refunds, and accounts.
Education
Bachelor in Business Administration -
Delaware Valley University
Doylestown, PA
06.2016
Skills
Can work in high pressure environments
Personable, adaptable/ quick learner, hardworking, strong verbal communication, detailed oriented and ability to multi task
Proficient In Microsoft including Excel and PowerPoint