Summary
Overview
Work History
Education
Skills
Timeline
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Andrew Henderson

Opp

Summary

Dynamic mechanic with extensive experience of 6+ years, specializing in automotive, diesel engine repair and diagnostics. Proven ability to enhance fleet performance through effective preventive maintenance and strong problem-solving skills. Recognized for reducing repair turnaround time and fostering a collaborative work environment, ensuring high-quality service delivery.

Knowledgeable Mechanic with solid background in automotive maintenance and repair. Skilled in diagnosing complex mechanical issues and implementing effective solutions to ensure vehicle safety and performance. Demonstrated proficiency in using diagnostic tools and performing routine maintenance tasks like oil changes, brake repairs, and engine overhauls.

Overview

4
4
years of professional experience

Work History

Mechanic

Opp Exxon
09.2024 - 08.2025
  • Assessed vehicle issues using diagnostic tools and equipment.
  • Performed routine maintenance tasks, including oil changes and tire rotations.
  • Assisted experienced mechanics in complex repairs and troubleshooting.
  • Maintained cleanliness and organization of work area for safety compliance.
  • Collaborated with team members to ensure timely completion of service tasks.
  • Documented repair processes and parts used for accurate record-keeping.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Disassembled defective parts to make proper repairs.
  • Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.

Customer Account Representative

Rent A Center Warehouse & Retail Store
08.2023 - 05.2024
  • Anticipated potential challenges faced by customers during contract renewal process; proactively addressed these concerns prior to negotiation stage, ultimately securing continued business partnerships.
  • Improved response times, efficiently managing high-volume inquiries and requests.
  • Conducted regular account reviews to identify opportunities for growth or improvements in service delivery.
  • Navigated complex billing systems to generate invoices and resolve discrepancies quickly.
  • Collaborated with sales teams to upsell products and services, resulting in increased revenue.
  • Assisted team members with account-related tasks, fostering a collaborative work environment.
  • Contacted customers to assess satisfaction and current needs.
  • Processed client payments and updated accounts.
  • Contacted customers to discuss past-due accounts and negotiated payment plans.
  • Monitored customer accounts for payment delinquency and initiated collection efforts.
  • Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.
  • Initiated repossession process or service disconnection upon failure of other collection methods.

Diesel Mechanic

H.D Edgar Trucking
01.2022 - 07.2022
  • Diagnosed and repaired diesel engines, ensuring optimal performance and reliability.
  • Conducted routine maintenance on heavy-duty vehicles, enhancing lifespan and reducing breakdowns.
  • Utilized diagnostic tools to troubleshoot mechanical issues, streamlining repair processes.
  • Collaborated with team members to complete complex repairs efficiently and effectively.
  • Maintained detailed records of repairs and maintenance schedules for compliance purposes.
  • Implemented preventive maintenance strategies, minimizing operational downtime for fleet vehicles.
  • Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
  • Supported overall workshop efficiency by maintaining a clean, organized workspace and adhering to safety guidelines.
  • Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.
  • Examined engines, transmissions and vehicle systems to diagnose issues.
  • Troubleshot electrical system issues accurately to reduce the likelihood of recurring problems down the line.
  • Disassembled and repaired diesel engines in automobiles, trucks, buses, and construction vehicles.
  • Contributed to a positive work environment with strong interpersonal skills, teamwork abilities, and effective communication among colleagues and supervisors alike.
  • Guaranteed adherence to environmental standards by properly disposing of hazardous waste materials generated during repairs.
  • Reduced repair turnaround time by developing system for prioritizing urgent jobs.
  • Coordinated with suppliers to secure high-quality parts at competitive prices, improving overall repair quality.
  • Used specialized tools and equipment to diagnose and repair issues with diesel engines.

Education

Penn Foster School
2015

Skills

  • Heavy equipment repair
  • Mechanical systems
  • Tire services
  • Diagnostics
  • Preventive Maintenance
  • Engine repair
  • Hand and power tools
  • Maintenance and repairs
  • Troubleshooting skills
  • Auto and engine repair
  • Fluid exchanges
  • Belt and hose replacements
  • Welding and fabrication
  • Gasket and seal replacements
  • Automotive diagnostics
  • Fuel systems
  • Problem diagnosis
  • Vehicle inspections
  • Equipment diagnostics
  • Suspension systems
  • Filter replacements
  • Documentation and reporting
  • Customer service
  • Inventory management
  • Work order management
  • Safety management
  • Exhaust systems
  • Power steering repair
  • Computerized diagnostics
  • Equipment inspection and testing
  • Component repairs
  • Fleet maintenance
  • Codes implementation
  • Repairs
  • Battery testing
  • Diagnostics systems
  • Problem solving abilities
  • Adaptability
  • Attention to detail

Timeline

Mechanic

Opp Exxon
09.2024 - 08.2025

Customer Account Representative

Rent A Center Warehouse & Retail Store
08.2023 - 05.2024

Diesel Mechanic

H.D Edgar Trucking
01.2022 - 07.2022

Penn Foster School

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Andrew Henderson