Andrew Henley
Summary
Motivated and adaptable professional with diverse experience spanning retail sales, security, counseling support, fast food service, and recreational entertainment. Skilled in delivering exceptional customer service, maintaining safety and security standards, and fostering positive client interactions. Proven ability to adapt to dynamic environments, communicate effectively, and work collaboratively in team settings. Seeking a role that leverages interpersonal skills and broad experience to contribute to organizational success.
Overview
5
5
years of professional experience
Work History
Night Security Guard
Welch College
10.2023 - Current
- Monitored and patrolled grounds throughout night and investigated and reported security risks or crime to promote safety on premises.
- Collaborated closely with fellow security officers, fostering a strong team dynamic that enhanced overall effectiveness.
Sales Associate
Happy Trails Western Wear
09.2021 - Current
- Helped customers locate products and assist with any help that the customer required.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Stocked merchandise, price merchandise, and stocked the warehouse.
Intern
Witthouse Counseling Center
09.2024 - 12.2024
- Sorted and organized files, spreadsheets, and reports.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Collected, arranged, and input information into database system.
Front of House Employee
Panda Express Restaurant
03.2023 - 05.2023
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Floor Supervisor
SkyZone
08.2019 - 02.2020
- Increased repeat business through exceptional customer service skills that cultivated long-term buyer relationships.
- Insured the safety of any and all participants of the trampolines.
- Took control of making sure that the birthday parties assigned to me were satisfactory
- Brought a team oriented attitude that build comradery between myself and the employees
Education
Bachelor of Science - Psychology: Pre-counseling Emphasis
Welch College
Gallatin, TN05-2025
High School Diploma -
Muscle Shoals High School
Muscle Shoals, AL05-2021
Skills
- De-escalation techniques
- Vigilance awareness
- Work ethic
- Reliability
- Verbal and written communication
- Security procedures
- Keen observer
- Fast Learner
- Easily approachable
- Sociable
- First aid certified
- Consistency
Timeline
Intern
Witthouse Counseling Center
09.2024 - 12.2024
Night Security Guard
Welch College
10.2023 - Current
Front of House Employee
Panda Express Restaurant
03.2023 - 05.2023
Sales Associate
Happy Trails Western Wear
09.2021 - Current
Floor Supervisor
SkyZone
08.2019 - 02.2020
Bachelor of Science - Psychology: Pre-counseling Emphasis
Welch College
High School Diploma -
Muscle Shoals High School
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