Summary

Overview

Work History

Education

Skills

Timeline

Andrew Herdje

Weatherford,TX

Summary

Dynamic General Manager at Game haven with a proven track record in operations management and team leadership. Successfully drove revenue growth through strategic planning and enhanced customer relations. Skilled in training and development, fostering a motivated workforce that consistently exceeded sales targets while improving overall efficiency.

Overview

years of professional experience

Work History

General Manager

Gamehaven

03.2021 - Current

Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

Jimmy Johns

Manager

01.2020 - 10.2021

Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Excellent communication skills, both verbal and written.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.

Foramen/Computer Operator

Miller Sierra Contractor INC.

05.2017 - 03.2019

Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
Maintained a safe working environment through adherence to safety protocols and regular site inspections.
Ensured timely completion of projects with effective time management and prioritization of tasks.
Checked equipment to determine if maintenance was required.
Inspected completed work to verify quality standards and compliance with criteria.
Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
Conducted thorough quality control checks to ensure high standards of workmanship across all projects.
Reviewed project details to specify correct materials and equipment for job sites.
Monitored progress against established benchmarks, adjusting strategies as necessary to meet targets consistently.
Raised overall crew proficiency with ongoing skill development initiatives targeting areas identified for improvement.
Developed strong relationships with clients, subcontractors, and suppliers, fostering open communication channels for smooth project execution.
Adapted workflows in response to changing environmental conditions or unexpected challenges encountered during construction activities.

HVAC Technician

James Nelson

03.2015 - 03.2016

Performed troubleshooting on HVAC systems to determine root cause of issues.
Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
Repaired and replaced motors, bearings and belts.
Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
Worked overtime, holidays and weekends to accommodate company needs.
Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
Filled out detailed work orders for each job completed.
Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
Contributed to a safer work environment by adhering to industry safety standards and regulations during all tasks performed.

Sub-contractor

N/A

10.2013 - 09.2015

Managed site preparation and cleanup efforts, maintaining safe working conditions throughout the duration of the project.
Delivered high level of service to all customers and effectively resolved issues.
Worked closely with general contractor on completion of punchlists tasks.
Enhanced project efficiency by effectively managing subcontractor teams and coordinating schedules.
Worked closely with homeowners to ascertain specifics of project.
Provided exceptional customer service by addressing client concerns promptly and professionally, resulting in repeat business and referrals.
Tracked attendance and submitted work logs every day.