Andrew Hernandez
Tomball,TX
Summary
Helpful professional commended as a valuable team player with expertise in warehouse control and customer service. Ready to bring 5 years of relevant work experience to new position in any industry in Houston or surrounding area.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Field Technician
Congruex Wireless
05.2022 - 07.2023
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Collaborated with other field technicians to resolve complex technical issues.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
- Worked with diverse types of weather and ground conditions.
Trainer / Driver
iJump Party Rentals
07.2021 - 05.2022
- Working here has given me a chance to grow my social skills and leadership skills
- As a driver I am responsible for my crew's success in delivery drops and pickups
- Being a trainer also has shown me how to be patient and teach new employees how to work efficiently and up to the expectations of said job
- I also had the chance to work at the warehouse where I was able to learn and comprehend the importance of warehouse organization and control.
Personal Shopper
HEB Grocery Store
01.2021 - 10.2021
- Working here helped me learn how to communicate with customers on a deeper level and also how to work under even more pressure than before
- I also strengthened my communication skills with my co-workers so the job would run smoothly
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
Tomball — Cashier, Personal Shopper
Rudy's BBQ Restaurant, Champions
12.2018 - 01.2021
- This Job showed me how to work under very serious pressure
- It showed me how to communicate with my coworkers as well as the customers
- I worked all around the restaurant, I was set everywhere to learn, know and master the different positions a restaurant has to offer
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Learned duties for various positions and provided backup at key times.
- Operated cash register to record transactions accurately and efficiently.
Lifeguard
A-Beautiful Pools
05.2018 - 09.2018
- At this Job I learned many qualities of being someone who is alert, cautious, and prioritizes the safety of others
- Was able to learned how to be responsible with a job and with others since this job's main duty is peoples safety
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
- Trained new lifeguards on safety procedures and protocol.
Education
High School Diploma -
Klein Cain High School
Spring, TX06.2021
Skills
- First Aid
- Team Collaboration
- Credit and Cash Transactions
- CPR Training
- Kitchen Sanitization
- Food Handlers Certification
- Forklift Operation
- Organization and Categorization
- Protective Equipment Knowledge
- Lifting and Sorting
- Material Handling
- Warehouse Operations
Certification
- First Aid Training
- CPR Training
- Forklift Training
- Food Handler's
- PPE Protection
- OSHA 10
- RF Training
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Field Technician
Congruex Wireless
05.2022 - 07.2023
Trainer / Driver
iJump Party Rentals
07.2021 - 05.2022
Personal Shopper
HEB Grocery Store
01.2021 - 10.2021
Tomball — Cashier, Personal Shopper
Rudy's BBQ Restaurant, Champions
12.2018 - 01.2021
Lifeguard
A-Beautiful Pools
05.2018 - 09.2018
High School Diploma -
Klein Cain High School
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