Andrew Herrera
Tolleson,AZ
Summary
Proven leader with a track record of enhancing productivity and customer satisfaction at Superstar Car Wash through effective problem-solving and exceptional time management. Skilled in multitasking and critical thinking, adept at implementing streamlined workflows to exceed targets. Demonstrates a positive attitude and strong attention to detail, significantly improving team efficiency and operational outcomes. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
3
3
years of professional experience
Work History
Warehouse Worker
Amazon
05.2023 - 08.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
- Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
- Enhanced order fulfillment accuracy, double-checking each order against its picking list.
Supervisor
Superstar Car Wash
05.2021 - 05.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Tolleson Union Highschool
Tolleson, AZ05.2023
Physical Therapy
Westmec
Buckeye, AZ05.2023
Skills
- Friendly, Positive Attitude
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Multitasking
- Excellent Communication
- Critical Thinking
- Computer Skills
- Active Listening
- Problem Resolution
- Decision-Making
Timeline
Warehouse Worker
Amazon
05.2023 - 08.2024
Supervisor
Superstar Car Wash
05.2021 - 05.2023
Tolleson Union Highschool
Physical Therapy
Westmec