Andrew Hillmeyer
The Woodlands,TX
Summary
Dynamic leader with a proven track record of over 30 years in business development and employee training, honed as a Business Owner at Tropiclear Pool & Spa Service. Excelled in project management, such as pool remodeling and equipment upgrades, and building close customer relationships, while achieving a high project success rate. Skilled in regulatory compliance and fostering team growth, demonstrating an entrepreneurial personality and a results-driven approach.
Overview
33
33
years of professional experience
Work History
Business Owner
Tropiclear Pool & Spa Service
2005.02 - Current
- Trained and motivated employees to perform daily business functions.
- Consulted with customers to assess needs and propose optimal solutions.
- Observed employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Interacted well with customers to build connections and nurture relationships.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Trained and guided team members to maintain high productivity and performance metrics.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Assistant Manager
Leslie’s Pool Supply
2003.04 - 2004.12
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Pool Technician
Aquatique Pool Service
2000.05 - 2003.03
- Tested and balanced pool water to maintain safe and healthy swimming environment.
- Inspected pool equipment and verified proper functionality to maintain safety standards.
- Demonstrated courtesy, respect and professionalism to promote company values and customer care.
- Adjusted filter to circulate and remove small debris and foreign matter suspended in pool.
- Assembled and disassembled filters for pool openings, closings and repairs.
- Maintained clean, safe and appropriately stocked company vehicle.
Pool Route Manager
Guiton’s Pool Center
1995.03 - 2000.06
- Oversaw 6 Maintenance routes and employees, with approximately 400 residential and commercial accounts
- Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.
- Scheduled, attended and contributed to safety meetings to maintain working relationships and promote maximum morale and productivity.
- Visited customers and customer sites to evaluate and resolve safety issues and seek service alternatives.
- Oversaw driver and laborer time and attendance to minimize overtime and ascertain drivers did not exceed limits established by regulatory agencies.
Pool Maintenance Technician
The Pool Cleaners
1992.03 - 1993.09
- Inspected pool equipment and verified proper functionality to maintain safety standards.
- Tested and balanced pool water to maintain safe and healthy swimming environment.
- Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
Education
Associate Of Applied Science - Computer Engineering
MTI College
Sacramento, CA06.2004
Skills
- Project Management
- Business Development
- Regulatory Compliance
- Business Planning
- Employee Development
- Employee Training
- Contract Management
- Entrepreneurial personality
- Incident Response
- Issue Resolution
- Task Delegation
Timeline
Business Owner
Tropiclear Pool & Spa Service
2005.02 - Current
Assistant Manager
Leslie’s Pool Supply
2003.04 - 2004.12
Pool Technician
Aquatique Pool Service
2000.05 - 2003.03
Pool Route Manager
Guiton’s Pool Center
1995.03 - 2000.06
Pool Maintenance Technician
The Pool Cleaners
1992.03 - 1993.09
Associate Of Applied Science - Computer Engineering
MTI College
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