Andrew Hillmeyer
The Woodlands,TX
Summary
Dynamic leader with a proven track record of over 30 years in business development and employee training, honed as a Business Owner at Tropiclear Pool & Spa Service. Excelled in project management, such as pool remodeling and equipment upgrades, and building close customer relationships, while achieving a high project success rate. Skilled in regulatory compliance and fostering team growth, demonstrating an entrepreneurial personality and a results-driven approach.
Overview
33
33
years of professional experience
Work History
Business Owner
Tropiclear Pool & Spa Service
02.2005 - Current
- Trained and motivated employees to perform daily business functions.
- Consulted with customers to assess needs and propose optimal solutions.
- Observed employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Interacted well with customers to build connections and nurture relationships.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Trained and guided team members to maintain high productivity and performance metrics.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Assistant Manager
Leslie’s Pool Supply
04.2003 - 12.2004
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Pool Technician
Aquatique Pool Service
05.2000 - 03.2003
- Tested and balanced pool water to maintain safe and healthy swimming environment.
- Inspected pool equipment and verified proper functionality to maintain safety standards.
- Demonstrated courtesy, respect and professionalism to promote company values and customer care.
- Adjusted filter to circulate and remove small debris and foreign matter suspended in pool.
- Assembled and disassembled filters for pool openings, closings and repairs.
- Maintained clean, safe and appropriately stocked company vehicle.
Pool Route Manager
Guiton’s Pool Center
03.1995 - 06.2000
- Oversaw 6 Maintenance routes and employees, with approximately 400 residential and commercial accounts
- Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.
- Scheduled, attended and contributed to safety meetings to maintain working relationships and promote maximum morale and productivity.
- Visited customers and customer sites to evaluate and resolve safety issues and seek service alternatives.
- Oversaw driver and laborer time and attendance to minimize overtime and ascertain drivers did not exceed limits established by regulatory agencies.
Pool Maintenance Technician
The Pool Cleaners
03.1992 - 09.1993
- Inspected pool equipment and verified proper functionality to maintain safety standards.
- Tested and balanced pool water to maintain safe and healthy swimming environment.
- Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
Education
Associate Of Applied Science - Computer Engineering
MTI College
Sacramento, CA06.2004
Skills
- Project Management
- Business Development
- Regulatory Compliance
- Business Planning
- Employee Development
- Employee Training
- Contract Management
- Entrepreneurial personality
- Incident Response
- Issue Resolution
- Task Delegation
Timeline
Business Owner
Tropiclear Pool & Spa Service
02.2005 - Current
Assistant Manager
Leslie’s Pool Supply
04.2003 - 12.2004
Pool Technician
Aquatique Pool Service
05.2000 - 03.2003
Pool Route Manager
Guiton’s Pool Center
03.1995 - 06.2000
Pool Maintenance Technician
The Pool Cleaners
03.1992 - 09.1993
Associate Of Applied Science - Computer Engineering
MTI College
Similar Profiles
Jose AlemanJose Aleman
Business Consultant at Pool Spa & Genusies/DBA Preminier pool serviceBusiness Consultant at Pool Spa & Genusies/DBA Preminier pool service
Eduardo GranadosEduardo Granados
Business Owner at Eddies Pool and Spa ServiceBusiness Owner at Eddies Pool and Spa Service
Brodi MasonBrodi Mason
Pool Service Technician at Bills Reliable Pool & Spa ServicePool Service Technician at Bills Reliable Pool & Spa Service