Andrew Horner

• Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
• Checked packages and merchandise for damage and notified vendors.
• Recorded information, shortages and discrepancies to keep records current and accurate.
• Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
• Improved efficiency with quick and accurate loading of boxes.
• Loaded skids of material into trucks.
• Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
• Manually transported warehouse materials weighing up to 50 pounds and maintained stamina while standing, sitting, bending and walking for extended periods of time.

Operate various machines as needed for production.

• Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
• Moved merchandise using forklifts, pallet jacks and hand trucks.

• Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
• Prevented load shifting or damage by using bracing and strapping techniques.
• Fastened receipts, packing slips and bills of lading, to shipments leaving facility.
• Packed items into appropriate containers for shipment.

• Increased per-customer sales totals by recommending additional tools, supplies and lumber.
• Moved bulk customer orders with safe operation of forklifts.
• Helped customers obtain correct sizes and shapes by using power tools to cut lumber.
• Prepared invoices, processed payments and set up plans for remaining account balances.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
• Developed strong rapport with customers and created positive impression of business.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Listened to customer needs and desires to identify and recommend optimal products.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Assisted customers with making optimal choices for construction, renovation and addition plans
• Received incoming lumber deliveries, sorted items and stored in correct racks by dimensions and quality
• Organized storage spaces for easy use and error-free inventory tracking
• Assisted customers in determining best-fit products and located desired items in lumber yard