Andrew Hosler
New Albany
Summary
Seasoned Operations Manager with 8 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams and professionals while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
7
7
years of professional experience
Work History
Operations Manager
Hogan Transports
01.2023 - Current
- Balance leading an office staff of 9 salaried employees and a dedicated driver fleet of over 125 drivers.
- Function as the primary point of contact and Hogan representative for our dedicated customer (Dollar General).
- Present safety and compliance numbers/messaging to the team.
- Host quarterly site meetings to discuss ongoing topics and provide updates with the operations team and drivers.
- Evaluate and track KPIs to better identify areas of improvement for our team.
- KPI examples - on-time service, OSHA recordable injuries, DOT accidents, idling %, utilization (miles per truck per week).
- Assess and dig into monthly P&L statements for our site.
- Ensure we have proper reporting on file for any claims.
- Match up tracked invoices with what P&L reads.
- Ask necessary questions to billing as discovered.
- Remain up to date on all fleet-related data presented in Power BI.
- Assure that weekly payroll and reimbursement sheets for our fleet of 130 drivers are completed on time and accurate.
- Submit weekly timecards for my hourly office employees within ADP.
Dedicated Logistics Manager
Werner Enterprises
01.2020 - 01.2023
- Lead a streamlined logistical operation servicing our dedicated customer (Daikin Comfort Technologies) as well as managing ongoing customer and vendor relationships on behalf of Werner Enterprises.
- Worked to foster internal team growth through regular coaching and cross-training in their respective roles, which I had previously held myself.
- Through effective leadership, I had grown our dedicated team from 2 to 8 salaried managers, and from 35 to 150 dedicated drivers during my time in this role.
- Implemented a more efficient process of scheduling all shipments via email communication vs. scheduling delivery appointments over lengthy phone calls.
- Took ownership over high priority customer projects, saw to it that all logistical operations and supervision were managed in a simple, transparent and effective manner.
- Assured the tracking of critical KPIs that demonstrated the effectiveness and impact of our logistical team’s operation.
- Served as the direct on-site representative of Werner Enterprises for our dedicated customer.
Associate Logistics Manager
Werner Enterprises
01.2019 - 01.2020
- Advanced fleet optimization through strategic load planning and daily load selection for our fleet.
- Satisfied high priority shipments to top-level customers of our dedicated client.
- Shipped out daily loads to Middle Village, NY out of Houston, TX with a strict delivery time daily of 500AM EST.
- Two loads per day to this customer until their merger was complete and our customer’s product filled their warehouse.
- Serviced with an on-time percentage of above 90% for the entire duration of that acquisition.
- Aided in backhaul load assignments and load planning.
- Helped to generate the highest backhaul-revenue-generating dedicated account in Werner – reaching a total backhaul revenue goal in 2021 of over $8,000,000.
Transportation Manager
Werner Enterprises
01.2018 - 01.2019
- Conducted a fleet of 50 drivers on our dedicated fleet.
- Acted as their direct line of communication for any load information, account-specific questions, and concerns about payroll.
- Handled all maintenance and safety-related needs of the fleet, making certain that all trucks were in line with DOT and FMCSA regulations while also avoiding excessive down time when getting these needs taken care of.
- Submitting weekly 'days in service' reporting to dictate billing per truck for our dedicated customer.
Education
Bachelor of Science - Business Administration, Marketing, Supply Chain Management
Bowling Green State University
Bowling Green, OH01.2017
Skills
- Performance monitoring
- Incident management
- Professional management
- Process improvement
- Production
- Logistics
- Marketing
Timeline
Operations Manager
Hogan Transports
01.2023 - Current
Dedicated Logistics Manager
Werner Enterprises
01.2020 - 01.2023
Associate Logistics Manager
Werner Enterprises
01.2019 - 01.2020
Transportation Manager
Werner Enterprises
01.2018 - 01.2019
Bachelor of Science - Business Administration, Marketing, Supply Chain Management
Bowling Green State University
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