Andrew Howard
Provo,UT
Summary
Experienced Web Developer with passion for creating attractive and interactive websites meeting customer needs and exceeding expectations. Excels in HTML, CSS, JavaScript, and React development.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Freelance Web Developer
Self Employed
11.2021 - Current
- Created responsive websites for clients utilizing HTML, CSS, Javascript, and React.
- Ensured quality of work matched client's standards and fulfilled requests to change aspects of websites in timely manner
- Enhanced website user experience by developing responsive and interactive design elements.
Conversion Analyst
The Lake Law Firm
03.2023 - Current
- Joined data from various CRM sources using SQL, using this data to track fulfillment across over 300 legal campaigns
- Kept CRM records up to date via consistent data cleaning and imports
- Communicated with 50+ company investors to provide understanding of firm's pipeline and projected earnings
- Wrote code in Python to assist in analyzing and cleaning data, as well as predicting legal case and call volume along with cases' values.
- Optimized performance of existing systems through rigorous analysis and identification of potential improvements.
Team Lead/Service Level Analyst
Utah Community Credit Union
10.2021 - 03.2023
- Analyzed customer service level data to determine peak customer engagement timeframes and what needs customers were calling in for over 1,000+ daily calls.
- Presented data models to management teams for review
- Performed aggregation of employee stats data to determine highest-performing employees, as well as determine lacking performance areas.
Education
Bachelor of Science (B.S.) - Forensic Science -
Utah Valley University
Orem, UT08.2020
Some College (No Degree) - CS50
Harvard University
Cambridge, MASkills
- HTML
- CSS
- JavaScript
- React
- Responsive Web Design
- Webhooks
- Figma
- Python
- SQL
- R
- C
- Excel
- Zoho CRM & Analytics
- Salesforce CRM
Websites
Certification
- Google Data Analytics Certificate, 2023, Google
- Supervised Machine Learning: Regression and Classification, 2023, DeepLearning.AI / Stanford Online
Timeline
Conversion Analyst
The Lake Law Firm
03.2023 - Current
Freelance Web Developer
Self Employed
11.2021 - Current
Team Lead/Service Level Analyst
Utah Community Credit Union
10.2021 - 03.2023
Bachelor of Science (B.S.) - Forensic Science -
Utah Valley University
Some College (No Degree) - CS50
Harvard University