Andrew Howell
Chicago,IL
Summary
Adept at enhancing team efficiency and customer satisfaction, my tenure at Securitas Security Services honed my problem-solving and communication skills. Demonstrated excellence in operating under pressure, ensuring safety, and fostering a welcoming environment. My proactive approach and ability to adapt have significantly contributed to operational success, embodying teamwork and customer service excellence.
Overview
4
4
years of professional experience
Work History
Family Dollar
Stocker Family Dollar, Unloader
04.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Security Officer
Securitas Security Services
04.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Checked and verified photo identification prior to granting facility access.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Forklift Operator
Old Dominion Freight Line
02.2021 - 05.2024
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
Education
High School Diploma -
Amundsen High School
5110 N Damen Ave, Chicago, IL 6062506-2004
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Multitasking
- Excellent communication
- Multitasking Abilities
- Organizational skills
- Active listening
Timeline
Family Dollar
Stocker Family Dollar, Unloader
04.2023 - Current
Security Officer
Securitas Security Services
04.2023 - Current
Forklift Operator
Old Dominion Freight Line
02.2021 - 05.2024
High School Diploma -
Amundsen High School
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