Andrew Howell

Handling a high volume of customer interactions as well as cash and card transactions. Field customer calls relating to inventory, complaints and store hours. Stocking, transporting and cataloging products and merchandise. Maintaining, prepping and cleaning store and employee areas. Providing a satisfactory experience to all customers.

Sorting and lifting packages in a safe manner by adhering to the guidelines and proper lifting techniques. Maintained a high workload through efficient work practices. Handled packages containing hazardous chemicals and materials safely and correctly. Maintained a clean and safe work environment for me and my fellow employees.

Brought on new customers and maintained exceptional levels of professionalism and customer service. Consistently met or exceeded sales targets. Handled and solved customer complaints and problems. Pitched products to a high volume of potential clients daily using proper sales techniques.

Provided safety, instructions, and supervision to a high volume of patrons daily. Maintained and cleaned the pool, pool deck, and the poolhouse. Fielded patron complaints and questions while on duty and off-duty. Cataloged and recorded accurate records of incidents, accidents and rescues and hourly chemical tests. Handled and safely stored pool chemicals.

Greeted and sat high volumes of guests in a timely manner daily. Took, scheduled and kept an accurate catalog of reservations. Handled and diffused emotional encounters with guests. Fielded calls from guest pertaining to reservations, menu items, and, hours of operation Maintained a clean environment for guests and employees alike.