Andrew Hua
Lynnwood,WA
Summary
To utilize and develop my skills and knowledge of planning and management in a challenging position.
Overview
21
21
years of professional experience
Work History
Customer Service Support
Philips
06.2016 - Current
- Monitor, process, and fulfill all non-standard Domestic and International orders in SAP OS
- Work with cross-functional groups globally to implement new projects
- Cross-trained in internal departments to optimize operational process
- This entailed enhanced efficiency, facilitate training, streamline daily workflows, and implemented safety standards using 6s methodologies.
Inventory Controller Lead
Philips
06.2014 - 06.2016
- As lead processor, my duties consist of all previous responsibilities plus updating and maintaining all processing procedures and assisting our Manager and Team Coordinator with procedural / process questions.
Inventory Controller
Adecco
10.2013 - 06.2014
- Inspecting, verifying, and processing all defective/good returns (domestic and international) in SAP MP1
- In-depth research to ensure all parts are returned correctly
- Validate and correcting serial and part numbers returned accordingly if necessary
- Once processed in SAP MP1, parts are delivered to proper storage locations.
Senior Assistant Manager
Discount Tires
09.2012 - 10.2013
- Managed and streamlined the productivity of assistants, managers and technicians including maintenance of employee time sheets
- Controlled all special-order inventories for import/export manufactured goods and conducted weekly and full end of year inventory count, all units, and accessories.
Assistant Manager
Discount Tires
03.2003 - 09.2012
- Manufacture warranties – return damaged products under warranty
- Customer service sales – helping customers with needs, selling manufacturing goods
- Organize inventory – unloaded inventory from trucks and put away new inventory
- Order supplies – Office and productive supplies and equipment.
Professional References
- Becki Allen, Sr Supply Chain Manager, Service Operations, Philips Healthcare, 206-972-1053, Becki.Allen@Philips.com
- Brian Akana, Friend and old Colleague, Utility Lineworker, King County Metro Transit, Power Distribution, 253-592-2912, Akana.Brian@Gmail.com
- Michael Huang, Friend, Seattle Eggroll Corporation, 425-691-8779, Mhyoonjae@Gmail.com
Qualifications Summary
Inventory Controller: Demonstrated proficiency at cycle counting and researching inventory related issues. Customer Service: Oversaw customer and vendor relations, conducted analysis and resolution of customer/executive level requests, and executed special order products. Various Supply Chain Functions: Created sales orders, production orders, purchase orders, picked/packed and shipped materials globally. Stocked and ordered packaging for shippable materials. Work Ethic: Demonstrated adaptability to any work environment and evolving technology with the ability to readjust and conform to any changes/issues. Proficient at SAP OS and can easily learn any operating system.
Timeline
Customer Service Support
Philips
06.2016 - Current
Inventory Controller Lead
Philips
06.2014 - 06.2016
Inventory Controller
Adecco
10.2013 - 06.2014
Senior Assistant Manager
Discount Tires
09.2012 - 10.2013
Assistant Manager
Discount Tires
03.2003 - 09.2012