Andrew Hund
Philadelphia,PA
Summary
Dynamic leader with proven expertise in warehouse operations and inventory management, honed at Mini Melts of America. Excelled in fostering high team morale and optimizing route planning, demonstrating a blend of critical thinking and problem-solving skills. Achieved significant improvements in delivery accuracy and operational efficiency, underscoring a commitment to excellence and innovation.
Overview
10
10
years of professional experience
Work History
Late Shift Warehouse Manager
Mini Melts of America
11.2018 - 09.2024
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Responsibility of overseeing the unloading/loading of delivery vehicles in preparation for the next days deliveries.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Communicated regularly with cross-functional teams to improve coordination between departments.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Led transition to paperless inventory system, significantly reducing errors and improving data accuracy.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Conducted deliveries and customer visits, mostly in the summer months when workload was much higher across all departments.
Delivery Driver
Mini Melts of America
11.2016 - 11.2018
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
- Improved delivery accuracy by diligently checking orders before departure.
- Delivered ice cream and serviced/repaired vending machines in malls, convenience stores (7/11, Wawa, CVS, Walgreens), and various family entertainment venues.
Customer Service Associate
Wawa
03.2015 - 11.2016
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Worked in multiple parts of the store, register, stocking, deli, drink stations, and fuel area attendant.
Laborer
Abstract Home Improvement
09.2014 - 03.2016
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Bolstered team morale with a positive attitude and willingness to help others when needed.
- Used variety of hand and power tools to complete tasks.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
Delivery Driver/ Front of Store Register
Joe's Pizza
06.2014 - 09.2014
- Delivered food to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
- Facilitated smooth delivery process, ensuring all food was securely and neatly organized within vehicle.
- Improved delivery accuracy by diligently checking orders before departure.
- When deliveries were slow I would work the front register and help around the restaurant by bussing tables
- Joe's was a pizza place on the boardwalk and this was a temporary job down the shore after graduating High School.
Education
High School Diploma -
Archbishop Ryan
Philadelphia, PA05-2014
Skills
- Shipping and receiving
- Forklift Operations
- Warehouse Operations
- Inventory and Stocking
- Inventory Management
- Delegating Work
- Hiring and Training
- Loading and unloading
- Problem-Solving
- Order picking and processing
- Staff Management
- Route Optimization
- Critical Thinking
Timeline
Late Shift Warehouse Manager
Mini Melts of America
11.2018 - 09.2024
Delivery Driver
Mini Melts of America
11.2016 - 11.2018
Customer Service Associate
Wawa
03.2015 - 11.2016
Laborer
Abstract Home Improvement
09.2014 - 03.2016
Delivery Driver/ Front of Store Register
Joe's Pizza
06.2014 - 09.2014
High School Diploma -
Archbishop Ryan
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