Andrew Iglesias
Pembroke Pines,FL
Summary
Developed professional and interpersonal skills through work experience, participating in various areas and activities including bilingual communications. To seek and maintain full time position that offers professional challenges utilizing excellent time management and problem solving skills. Ready to help team achieve company goals and authorized to
work in the US.
Overview
5
5
years of professional experience
Work History
Rental Sales Agent
Green Motion
Fort Lauderdale, FL
03.2021 - 03.2024
- Maximized revenue by recommending appropriate rental products and upselling services to customers.
- Collaborated with team members to improve sales strategies and meet monthly targets.
- Navigated computer systems effectively to manage bookings, customer information, and record-keeping tasks.
- Maintained a high level of professionalism, ensuring positive experiences for clients during interactions.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Educated clients on rental policies and procedures, minimizing misunderstandings and disputes.
- Handled customer complaints professionally, resolving issues swiftly to maintain satisfaction levels.
- Performed regular inventory checks, ensuring accurate stock levels for smooth rental operations.
Manager of Business Development and Sales
One Switch
Fort Lauderdale, FL
03.2021 - 03.2024
- Enhanced customer satisfaction with efficient account management, timely follow-ups, and prompt resolution of issues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Led team meetings focused on sharing best practices which contributed significantly to overall team success.
- Generated detailed reports on sales performance metrics for senior management review, enabling informed decision-making regarding future strategies.
- Coordinated with technical teams to ensure seamless product delivery and after-sales support, leading to increased customer retention rates.
Server Shift Leader
The Original Pancake House - South Florida
Pembroke Pines, FL
10.2019 - 03.2021
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
- Maximized guest satisfaction by maintaining high-quality food presentation and ensuring prompt service.
Education
Trader -
Earn 2 Trade
Florida City, FL05.2024
Bachelor Of Applied Arts And Science -
Instituto Humanitas
Caracas, Venezuela12.2018
Bartender -
Academia Nacional Bartender De Venezuela
Caracas, Venezuela09.2018
Skills
- Team player mentality
- Reliability and punctuality
- Goal-oriented mindset
- Microsoft Office
- Strong negotiation
- Customer Service
- Multi Tasking
- Interpersonal Skills
- Trading Financial Investment
Languages
English
Spanish
Timeline
Rental Sales Agent
Green Motion
03.2021 - 03.2024
Manager of Business Development and Sales
One Switch
03.2021 - 03.2024
Server Shift Leader
The Original Pancake House - South Florida
10.2019 - 03.2021
Trader -
Earn 2 Trade
Bachelor Of Applied Arts And Science -
Instituto Humanitas
Bartender -
Academia Nacional Bartender De Venezuela