Andrew Jackson
Stockton,CA
Summary
Adept in warehouse operations and customer service, I consistently exceeded productivity goals at Amazon by mastering skills in order picking, packaging, and team collaboration. My proactive approach and quick learning ability led to a significant reduction in product damage rates, showcasing my dedication to quality and efficiency.
Overview
12
12
years of professional experience
Work History
Shipping/ Warehouse Picker/ Packer
Pure Essence Labs
Las Vegas, NV
02.2021 - 05.2024
- Used scanners to quickly locate and track items in warehouse.
- Collaborated with team members to achieve daily pick and pack goals.
- Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
- Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
- Inspected and verified orders before shipping them to customers for accurate deliveries.
- Assisted in training new warehouse pickers, sharing best practices and fostering a positive work environment.
- Reduced product damage, carefully inspecting items for defects before packaging and reporting any issues promptly.
- Operated pallet jacks to safely transport goods from warehouse to shipping area.
Distribution Center Operator/ Quality Assurance
Pride Mobility Products
North Las Vegas, NV
01.2020 - 05.2024
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
Fulfillment Associate 1
Amazon
North Las Vegas, NV
06.2021 - 12.2023
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Played a key role in successful cycle counts, contributing to accurate inventory management across the fulfillment center.
- Reduced product damage rates through proper handling, storage, and packaging procedures.
- Increased on-time delivery rates by prioritizing urgent shipments and effectively managing workload distribution among team members.
Produce Stock Clerk
Restaurant Depot
Las Vegas, NV
04.2019 - 03.2023
- Kept management informed of customer feedback, inventory discrepancies, or equipment issues to ensure swift resolution and continuous improvement.
- Reduced waste by efficiently rotating stock and removing expired items promptly.
- Upheld food safety standards by regularly cleaning shelves, bins, coolers, and workspaces while wearing appropriate protective gear.
- Improved workflow efficiency by assisting with unloading trucks and moving pallets of produce to designated areas.
- Educated customers about produce selection, storage, and preparation tips, enhancing their overall shopping experience.
- Enhanced customer satisfaction by maintaining a clean and organized produce department.
Store Front Staff Member
CVS Pharmacy
Las Vegas, NV
04.2012 - 04.2019
- Operated cash registers, accepting payment and making change.
- Maintained cleanliness of store by sweeping, dusting and removing trash.
- Assisted with inventory control, monitoring stock levels, and placing orders as needed for optimal product availability.
- Trained new employees on company policies, procedures and best practices for consistent performance across the team.
- Streamlined checkout process with efficient cash handling and accurate inventory management.
- Resolved customer complaints professionally, ensuring prompt resolution and ongoing customer loyalty.
- Helped set up displays and arranged merchandise to promote sales.
- Increased repeat business through friendly interactions, attentive service, and remembering customer preferences.
- Supported store operations by participating in regular staff meetings, sharing feedback, and implementing improvements.
- Greeted guests and answered questions about merchandise.
- Demonstrated adaptability by cross-training in various departments within the store to better support team goals.
- Consistently met or exceeded individual sales targets while contributing to overall store success.
Education
High School Diploma - General Studies
San Diego High School
San Diego, CA06.2004
Skills
- Product Labeling
- Heavy Lifting
- Order picking and processing
- Material Handling
- Package handling
- Warehouse Safety
- Stock organization
- Shipping and packaging
- Workplace Cleanliness
- Material Handling Equipment
- Warehouse Organization
- Loading and unloading
- Adaptable to change
- Order Preparation
- Storage Organization
- Paperwork Processing
- Product identification
- Forklift Operation
- Picking accuracy
- Shipment Preparation
- Pallet Jack Handling
- Maintaining equipment
- Picking and processing
- Merchandise Selection
- Stock replenishment
- Software use
- Order Picking
- Quality Control
- Product Packaging
- Shipping and receiving
- Hand-Eye Coordination
- Product Inspections
- Time Management
- Attention to Detail
- Quick Learner
- Teamwork and Collaboration
- Customer Service
- Product picking
- Dependable and reliable
- Customer Relationships
- Cleaning procedures
- Stocking
- Critical Thinking
- Warehouse Operations
Timeline
Fulfillment Associate 1
Amazon
06.2021 - 12.2023
Shipping/ Warehouse Picker/ Packer
Pure Essence Labs
02.2021 - 05.2024
Distribution Center Operator/ Quality Assurance
Pride Mobility Products
01.2020 - 05.2024
Produce Stock Clerk
Restaurant Depot
04.2019 - 03.2023
Store Front Staff Member
CVS Pharmacy
04.2012 - 04.2019
High School Diploma - General Studies
San Diego High School