Andrew Jackson
East Hartford
Summary
Detail-oriented Patient Care Technician recognized for reliability and strong collaboration skills. Proven ability to assist patients with mobility and personal hygiene, while maintaining high standards of cleanliness and documentation accuracy. Prepared to support optimal patient care.
Overview
7
7
years of professional experience
Work History
Patient Care Technician
Gt Independence
08.2024 - Current
- Assisted with daily patient care activities, ensuring comfort and safety during procedures.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Supported patients with mobility and personal hygiene tasks to enhance overall well-being.
- Documented patient progress accurately in electronic health records for improved care continuity.
- Maintained cleanliness and organization of patient areas to uphold infection control standards.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Followed directions of licensed nurses to administer medications and treatments.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Facilitated personal hygiene management, feeding and ambulation.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Dietary Aide
Complete Care
02.2019 - 03.2023
- Prepared and served meals according to dietary guidelines and resident preferences.
- Assisted in maintaining inventory of food supplies and kitchen equipment.
- Ensured cleanliness and sanitation standards were upheld in food preparation areas.
- Collaborated with nursing staff to address specific dietary needs of residents.
- Trained new dietary aides on kitchen procedures and safety protocols.
- Implemented process improvements to streamline meal service operations.
- Monitored food temperatures and quality for compliance with health regulations.
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Followed all food safety regulations while preparing meals for patients.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
Order Picker
Lowes Home Improvment
12.2019 - 02.2021
- Operated warehouse equipment to efficiently pick and organize orders for customer fulfillment.
- Collaborated with team members to ensure accurate inventory management and timely order processing.
- Implemented safety protocols while handling materials to minimize workplace accidents and enhance efficiency.
- Trained new staff on best practices for order picking and warehouse operations to improve team performance.
- Assisted in loading and unloading deliveries, ensuring proper handling of merchandise to prevent damage.
- Excellent communication skills, both verbal and written.
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.
- Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
- Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
- Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
Education
No Degree -
Department of Children And Families
Hartford, CT07-2022
No Degree - CNC Machinist Training Program
State Of CT
Enfield, CT04-2020
High School Diploma -
State Board of Education
Enfield, CT01-2013
Skills
Proficient in client relations
Communicate successfully across cultural backgrounds
Attentive listener
Quality assurance
Strength training experience
Timeline
Patient Care Technician
Gt Independence
08.2024 - Current
Order Picker
Lowes Home Improvment
12.2019 - 02.2021
Dietary Aide
Complete Care
02.2019 - 03.2023
No Degree -
Department of Children And Families
No Degree - CNC Machinist Training Program
State Of CT
High School Diploma -
State Board of Education