Dedicated MSW graduate committed to empowering vulnerable populations through effective case management and psychosocial assessments. Strong interpersonal skills facilitate collaboration with multidisciplinary teams to achieve client goals, ensuring holistic support for diverse needs.
Overview
1
1
Certification
15
15
years of professional experience
Work History
SENIOR CASE MANAGER
WEINBERG HOUSING RESOURCE CENTER
10.2022 - 02.2026
Conducting psychosocial biopsychosocial assessments, recommended intervention strategies and evaluating effectiveness of the interventions to see whether they are effective or not. Providing counseling, coping skills, advocacy for clients.
Developed expertise in psychosocial treatment modalities and implemented strategies for individuals, families, and groups to effectively achieve treatment goals.
Delivered information, referrals, and case management services through collaboration with residents and multidisciplinary professionals in substance abuse and mental health, enhancing client support.
Worked with psychiatrists, mental health counselors, clinical social workers, and rehabilitation counselors to provide treatment to a wide variety of individuals from various socioeconomic, cultural, educational and other diversified backgrounds.
Established and maintained effective working relationships with clients, staff, and representatives of community agencies.
Possessed knowledge of medical and mental health diagnoses (co-occurring disorders), disabilities, and treatment procedures, which are necessary skills to complete this job requirement.
Utilized computer software applications for drafting documents, data management, and tracking, ensuring accurate and efficient case management.
Therapist Intern (Mid & Final MSW Practicum LLC)
QCI Behavioral Health LLC
Charles County, MD
06.2023 - 12.2023
Provided individual and group counseling for adults and adolescents and developed treatment plans
Conducted intake assessments to gather comprehensive client information and needs.
Completed discharge summaries for clients, detailing treatment progress and recommendations.
Prepare and update Treatment Plans
Gained experience in psychosocial modalities to effectively serve diverse individuals, families, and groups in achieving treatment goals.
Applied knowledge of psychosocial treatment modalities to implement effective interventions for individuals, families, and groups, facilitating progress towards treatment goals.
Utilized a variety of approaches, such as cognitive, behavioral therapy, dialectical behavior therapy, motivational interview, family therapy and use of Maslow Hierarchy
Conduct biopsychosocial and psychosocial assessment
Developed effective safety plans for clients to manage risks and enhance safety.
Facilitated discussions on determinants of health to enhance client understanding of influencing factors.
Supervised group work sessions to support team effectiveness and client engagement.
Worked with psychiatrists, mental health counselors, clinical social workers, counselors to provide treatment to a wide variety of individuals from various socioeconomic, cultural, educational, and other diversified backgrounds.
Delivered training on secondary trauma and countertransference to enhance staff awareness.
Facilitated advanced training on secondary trauma and countertransference for mental health professionals.
Building Inclusive Spaces, LGBTQ+
Have excellent skills in working with establishing and maintaining effective working relationships with clients, staff, and representatives of community agencies.
Developed understanding of medical and mental health diagnoses (co-occurring disorders) and treatment procedures necessary for effective client care.
In addition, have knowledge of and display basic skill in the use of computer software applications for drafting documents, data management, and tracking
In addition, have knowledge of and display basic skill in the use of computer software applications for drafting documents, data management, and tracking
Crisis Prevention Coordinator
Catholic Charities of Baltimore
01.2019 - 01.2022
Ensure prompt response to the person served referral needs, assessing suicidal ideations, imminent risk, and appropriateness of risk, take part in the planning and evaluation of patients' needs. Crisis intervention and referrals to appropriate services
These services may include supportive counseling, information and referrals, crisis intervention counseling, suicide prevention, and intake screening of clients.
Coordinated referrals and services, formulating individualized treatment plans tailored to specific mental and physical health needs, fostering partnerships to support client goals and promote stability.
Role also involves providing resources, de-escalation, scheduling appointments, completing warm hand offs, and following up.
Creating a therapeutic framework for effective problem solving with patients.
Provide discharge planning in complex situations such as substance use, psychiatric or dual diagnosis services.
Handle manageable caseloads of patients. Identify core underlying issues that may be contributing to the history of substance use and homelessness.
In accordance with established department and professional guidelines, it provides comprehensive psychosocial assessments.
Resolved client grievances and complaints through active listening and effective communication, achieving high levels of client satisfaction.
Attend to hospital and Police drop offs formulate treatment plans with clients and file management
Established relationships and enhanced housing stability to ensure individuals entering housing received necessary support, reducing recidivism. Assess the appropriateness of hospital and police drop off Conduct Psycho-social Assessments with services users to figure out their needs and presenting problems and formulate action plans treatment plans with reachable goals
Worked independently with confidence and collaborated as part of a team.
Create and implement individual treatment plans
First MSW Practicum
Weinberg Housing Resource Center
01.2022 - 01.2023
Homeless shelter provides homeless services to adult men and women with a focused goal of assisting residents in obtaining permanent housing
Conducted patient assessments and evaluations using psychosocial instruments to inform the development and implementation of treatment plans for clients facing homelessness and mental health challenges.
Held primary case management responsibility for clients, developing methods and procedures to align with program requirements and address patient needs.
Case Manager
Catholic Charities of District of Columbia
01.2019 - 01.2019
Case management services, such as working with residents to develop housing and service plans and providing information, referrals, Managed case management services by working with residents to develop housing and service plans and providing information and referrals.
Delivered individual and group supportive services, addressing clients' immediate and ongoing needs for holistic support.
Assessed client needs through comprehensive interviews and evaluation.
Developed individualized service plans based on client goals and resources.
Coordinated with community organizations to enhance client support services.
Mental Health Social Worker
Your World Recruitment Mental Health Behavioral Health Services
01.2016 - 01.2018
Facilitated mental health observations for individuals in Psychiatric and Forensics Hospitals with depression, anxiety, and bipolar disorders, incorporating individual and group therapy and cognitive behavioral therapy to support recovery.
Managed patient caseloads, collaborating with clients to establish and pursue specific mental health goals.
Developed and updated Care and Support Plans to empower individuals in setting and achieving personal goals for their mental health.
Conducting psychosocial assessment, referrals and crisis and case management
Associate Social Worker
Adult Social Services U.K.
, U.K.
01.2015 - 01.2016
Conducted comprehensive assessments to identify client needs and resources.
Developed individualized care plans in collaboration with clients and families.
Conducted telephone interviews to assess client needs and identify necessary social care input, supporting clients in making informed decisions and promoting rights of vulnerable adults.
Coordinated services with healthcare providers and community organizations.
Provided signposting to partner agencies for client support, facilitating access to preventive services for adults in need of social care.
Brokerage Supervisor
RT Social Care Recruitment
01.2014 - 01.2015
Maintained up-to-date information to provide responsive brokerage service, enabling individuals to effectively support their plans and ensuring prompt brokering of care and support packages
Collaborated with individuals to clarify and develop their support plans, ensuring alignment with personal needs
Signposted individuals and made referrals to appropriate agencies to enhance access to support services.
Contact Supervisor
Llanedeyrn Children Services U.K.
, U.K.
01.2014 - 01.2014
Supervised contact sessions to ensure safe and constructive interactions between children and parents
Facilitated parental skills counseling, collected and analyzed data, and documented contact reports for court proceedings
Advised children and families on accessing community resources to enhance support and well-being
Safeguarding the safety and well-being of children
Planned and assessed work processes to ensure efficiency.
Crisis Intervention Specialist
Gofal Mental Health Charity
01.2013 - 01.2014
Facilitated crisis intervention sessions for individuals experiencing mental health emergencies.
Provided advice and support to prevent homelessness, conducted needs and risk assessments, and maintained a caseload for clients in emergency accommodation and permanent housing while connecting them to relevant agencies for additional support.
Liaised with agencies and followed up on inquiries while advising clients on available services, ensuring access to support packages such as residential rehabilitation and supported housing.
Collaborated with multidisciplinary teams to develop tailored support plans for clients.
Trained staff on effective communication strategies during crisis situations.
Case Worker
Various Children Psychiatric centers/ Residential setting
01.2011 - 11.2012
Worked directly with adolescents and foster care children to provide support and guidance.
Managed case files for youth in group settings, ensuring accurate documentation and effective service delivery.
Deliver customized, person-centered, services that ensure growth for all clients experiencing autism, mental health and behavioral issues
Supported children with Autism/Asperger's syndrome and learning disabilities, tailoring interventions to meet individual needs.
Education
Master of Social Work Degree -
Capella University
Minnesota
12-2023
Substance Addiction & Treatment Course -
Capella University
Minnesota
12-2023
M.A. - Working with Children & Adults
University of South Wales
Newport
06-2018
BSc (Hons) - Social Work/Care
University of Wales Institute
Cardiff
07-2014
University Diploma - Social Policy & Criminology
Open University U.K.
Milton Keynes, U.K.
08-2008
Advanced Diploma - Microsoft: Information Technology
Goleg Glen Hafren College
Hafren, U.K.
06-2007
CIAIT Advanced Diploma - Microsoft
Goleg Glen Hafren U.K
U.K.
06-2007
Certificate - Social Sciences: Social Sciences
Open University U.K.
Milton Keynes, U.K.
07-2005
Higher Education Diplomas - Criminology
Coleg Glen Hafren Cardiff &Vale College
Cardiff, United Kingdom
06-2004
Diploma - Criminology
Oplex Online College
U.K
Skills
Crisis intervention strategies
Comprehensive assessments
Needs assessment
Resource management
Program development
Discharge planning
Case evaluation
Client eligibility analysis
Resource navigation
Care management
Professional ethics
HIPAA adherence
Ability to evaluate and choose workable solutions to problems
Ability to understand information quickly and accurately
Analytical thinking
Time management
Effective organization
IT proficiency
Microsoft Office
Collaborative work
Multidisciplinary teamwork
Collaborative partnerships
Team motivation
Clear communication
Active listening
Empathy display
De-escalation and the ability to remain impartial
Cultural awareness
Cross-cultural sensitivity
Flexibility and openness to change
Openness to other ideas with a willingness to adapt
Enthusiastic work ethic
Confident expression
Multitasking skills
Report writing
Ability to write clear, concise records of reports
Driving License: US Driving license, good driving record.
Work Permit: US Citizen and authorize to work in the US for any Employer
Certification
US Citizen and authorize to work in the US for any Employer, US Driving license, good driving record., Ability to pass background investigation, Ability to pass drug screening, Application approved by Social Work Board relating to the LMSW License Examination, Social Work Licensure Examination to be Booked early next year
Hobbies
Sport, travelling, painting, music & Reading
Timeline
Therapist Intern (Mid & Final MSW Practicum LLC)
QCI Behavioral Health LLC
06.2023 - 12.2023
SENIOR CASE MANAGER
WEINBERG HOUSING RESOURCE CENTER
10.2022 - 02.2026
First MSW Practicum
Weinberg Housing Resource Center
01.2022 - 01.2023
Crisis Prevention Coordinator
Catholic Charities of Baltimore
01.2019 - 01.2022
Case Manager
Catholic Charities of District of Columbia
01.2019 - 01.2019
Mental Health Social Worker
Your World Recruitment Mental Health Behavioral Health Services
01.2016 - 01.2018
Associate Social Worker
Adult Social Services U.K.
01.2015 - 01.2016
Brokerage Supervisor
RT Social Care Recruitment
01.2014 - 01.2015
Contact Supervisor
Llanedeyrn Children Services U.K.
01.2014 - 01.2014
Crisis Intervention Specialist
Gofal Mental Health Charity
01.2013 - 01.2014
Case Worker
Various Children Psychiatric centers/ Residential setting
01.2011 - 11.2012
Master of Social Work Degree -
Capella University
Substance Addiction & Treatment Course -
Capella University
M.A. - Working with Children & Adults
University of South Wales
BSc (Hons) - Social Work/Care
University of Wales Institute
University Diploma - Social Policy & Criminology
Open University U.K.
Advanced Diploma - Microsoft: Information Technology