Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Timeline
Generic

Andrew James

Los Lunas

Summary

US Army Veteran with over 15 years of honorable service and proven leadership in logistics and operations. Experienced small business owner specializing in construction and remodeling, with hands-on expertise across plumbing, electrical, HVAC, painting, flooring, concrete, and carpentry projects. Recognized for exceptional problem-solving, adaptability, and project management skills that ensure quality results and client satisfaction. Dedicated, disciplined, and mission-focused professional with a strong commitment to excellence and teamwork.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Owner/Operator

James Family Handyman Services & NextGen Home Services and Solutions
04.2025 - Current
  • Managed daily operations, ensuring efficient workflow and high-quality service delivery.
  • Developed and implemented operational strategies to enhance customer experience and satisfaction.
  • Developed detailed project timelines, optimizing workflow efficiency and resource allocation.
  • Performed skilled plumbing, electrical, and HVAC work as needed for comprehensive home remodeling services.
  • Demonstrated exceptional craftsmanship in custom carpentry work, resulting in increased client satisfaction ratings.
  • Conducted site inspections to maintain compliance with building codes and regulations.
  • Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
  • Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
  • Exhibited exceptional problem-solving abilities under pressure by employing critical thinking skills to overcome complex challenges on job sites.

Brigade Operations Manager

US Army
12.2021 - 05.2025
  • I evaluated current processes and identified areas requiring upgrades or improvements.
  • I managed travel budget requirements in accordance with Federal Acquisition Regulations.
  • Ensured compliance with applicable laws, regulations, policies, and procedures related to U.S Army Operations.
  • Led teams in the planning and execution of complex operations missions.
  • Develop Standard Operating Procedures for Operational Contract Support cell.
  • Monitored performance metrics to measure effectiveness of operations processes.
  • Analyzed organizational structures for areas of improvement or optimization potentials.
  • Created and maintained daily, weekly, monthly reports on operational performance.
  • Collaborated with senior leaders on long-term strategies for improving overall operations performance.
  • Developed training plans and programs to improve operational readiness.
  • Facilitated communication between different departments or divisions in order to ensure efficient task completion.
  • Managed budgets associated with the various operational tasks assigned by senior leadership.
  • Conducted research and analysis to identify operational trends and opportunities for improvement.
  • Provided guidance and support to subordinate personnel in order to ensure mission success.
  • Addressed customer concerns with suitable solutions.
  • Responded to information requests from superiors, providing specific documentation.
  • Managed facility physical security, maintenance oversight, compliance procedures, project management.
  • Schedule: Monday – Friday, 40 hrs per week.

Senior Maintenance Supervisor

New Mexico Army National Guard
06.2025 - Current
  • Supervised maintenance team to ensure optimal equipment performance and safety compliance.
  • Developed and implemented preventive maintenance programs to extend asset lifespan.
  • Coordinated scheduling and allocation of resources for efficient workflow management.
  • Trained and mentored junior staff on best practices in maintenance procedures.
  • Analyzed maintenance data to identify trends, driving continuous improvement initiatives.
  • Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Created and implemented maintenance program to optimize operational efficiency and reduce downtime.
  • Contributed to development, implementation, and execution of maintenance programs.
  • Conducted training, licensing, and vehicle inspections for new employees.
  • Collaborated with other departments to ensure seamless integration of maintenance activities within overall operational plans.

Unit Level Training Manager

US Army
12.2019 - 12.2021
  • Monitored, evaluated and recorded training activities or program effectiveness.
  • Scheduled classes based on availability of classrooms, equipment or instructors.
  • Obtained and organized manuals, guides and visual materials for development and training purposes.
  • Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.
  • Maintained strong knowledge by participating in workshops, conferences, and online education classes.
  • Monitored training costs and prepared budget reports to justify expenditures.
  • Organized key training sessions and qualifications for personnel.
  • Served as a subject matter expert in organizational policies and procedures, ensuring staff are well-informed and compliant.
  • Performed as company-wide subject matter expert for training matters.
  • Mentored specific employees on areas in need of improvement.
  • Provided one-on-one coaching and mentoring to employees requiring additional support.
  • Promoted a culture of continuous learning and professional development within the organization.
  • Coordinated training schedules and facilitated classroom instruction for Soldiers and NCOs.
  • Collaborated with other organizations to coordinate joint training initiatives aimed at meeting mission objectives.
  • Schedule: Monday – Friday, 40 hrs per week.

Senior Enlisted Advisor

US Army
11.2017 - 12.2019
  • Provided advice and guidance regarding disciplinary actions when needed.
  • Organized employee recognition programs or activities.
  • Assisted in the development of training programs for existing staff members.
  • Conducted orientation sessions for new employees to ensure understanding of company policies and procedures.
  • Responded to inquiries from current or prospective employees about benefits or other HR related issues.
  • Reviewed resumes and applications for potential candidates.
  • Managed employee relations issues such as grievances or complaints.
  • Organized job fairs or career events as part of recruitment efforts.
  • Collaborated with various departments in the organization to identify staffing needs.
  • Ensured compliance with safety regulations in the workplace.
  • Maintained employee records such as contact information, attendance records, performance reviews and termination documents.
  • Supported and monitored overall soldier welfare.
  • Oversaw soldier payroll and unit accounting.
  • Coordinated soldier combat training and handled logistics and administrative tasks.
  • Supervised officer and soldier evaluations.
  • Promoted readily available supplies by procuring items and taking inventory regularly.
  • Prepared or maintained employment records using human resources management system software.
  • Schedule: Monday – Friday, 40 hrs per week.

Senior Logistics Manager

US Army
10.2016 - 11.2017
  • Provided technical guidance to subordinates on supply related matters.
  • Conducted monthly inventories of all equipment, supplies, and parts.
  • Implemented quality assurance measures throughout the supply chain process.
  • Performed periodic inspections on equipment, supplies prior to issue, shipment.
  • Ensured compliance with Army regulations regarding inventory management procedures.
  • Coordinated and maintained the unit's supply support operations.
  • Supported company's business strategy by developing and managing global supply base contributing to growth.
  • Conferred with supply chain planners to forecast demand or create supply plans.
  • Selected transportation routes to maximize economy, combining shipments or consolidating warehousing and distribution.
  • Monitored suppliers' activities to assess performance in meeting quality or delivery requirements.
  • Identified opportunities to reuse or recycle materials to minimize consumption of new materials.
  • Implemented new or improved supply chain processes to enhance efficiency or performance.
  • Implemented clear and effective planning strategies to meet supply chain needs, meet demand and optimize distribution.
  • Identified and rolled out both short- and long-term supply chain plans while optimizing procedures to decrease annual expenses.
  • Assisted with budgeting by providing input into projected needs for future fiscal years.
  • Analyzed data from various sources such as usage patterns, stock levels to improve inventory control strategies.
  • Developed and implemented Supply SOPs for all personnel in the unit.
  • Schedule: Monday – Friday, 40 hrs per week.

Education

Bachelor of Science - Business Administration

Southern New Hampshire University
Hooksett, NH

Skills

  • Operational Analysis
  • Personnel Management
  • Logistics Oversight
  • Project Management
  • Process Improvements
  • Strong MS Office Abilities
  • Process Automation
  • Task Prioritization
  • Operations Management
  • Program Administration
  • Workflow Optimization
  • Concrete work
  • Maintenance recordkeeping
  • Job planning
  • Team supervision
  • Maintenance scheduling
  • Troubleshooting
  • Performance monitoring
  • Equipment troubleshooting

Certification

  • Fiscal Law Course
  • Operations Security Manager Level II
  • Antiterrorism Officer Basic Course
  • Support Operations Course
  • Senior Leader Course
  • Advanced Leader Course
  • Basic Leader Course
  • Simulation Operations Course

Accomplishments

  • Awarded over 10 federal awards while serving in the US Army.
  • Recognized as a 7 seals supporter for Employer Support Guard and Reserve (ESGR)

Affiliations

Disabled American Veterans (DAV)

Timeline

Senior Maintenance Supervisor

New Mexico Army National Guard
06.2025 - Current

Owner/Operator

James Family Handyman Services & NextGen Home Services and Solutions
04.2025 - Current

Brigade Operations Manager

US Army
12.2021 - 05.2025

Unit Level Training Manager

US Army
12.2019 - 12.2021

Senior Enlisted Advisor

US Army
11.2017 - 12.2019

Senior Logistics Manager

US Army
10.2016 - 11.2017

Bachelor of Science - Business Administration

Southern New Hampshire University

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