ANDREW JAMES MASSIE

Salem

Summary

Driven, customer-focused professional with proven experience in high-interaction, fast-paced environments. Strong ability to build rapport quickly, communicate clearly, manage time effectively, and represent a business independently. Reliable, coachable, and motivated to succeed in a commission-based environment. Seeking a Sales Consultant position at a dealership where strong people skills and work ethic directly contribute to sales performance and customer satisfaction.

Overview

years of professional experience

Work History

Pizza Delivery Driver / Customer Service Associate

Luisa's Pizza

01.2022 - Current

Delivered consistent, one-on-one customer service while independently representing the business
Built rapport with customers to encourage repeat business and positive experiences
Managed cash and digital transactions accurately
Managed time-sensitive deliveries in a fast-paced environment
Resolved customer concerns professionally to ensure satisfaction and repeat business

Assembler

FPE Automation

02.2020 - Current

Assembled, wired, and tested conveyor belt bypass systems with precision
Worked independently with minimal supervision while meeting production standards
Worked independently with minimal supervision in a production-based environment
Demonstrated reliability, accountability, and strong work ethic

Crew Member

Culver's (Landon Enterprises, LLC)

Antioch

09.2020 - 07.2021

Provided high-quality customer service in a high-volume environment
Operated POS systems efficiently and accurately
Greeted customers by name to build long-term relationships
Adapted to new responsibilities and assisted during short-staffed shifts
Maintained a clean, safe, and organized work environment
Consistently demonstrated a positive attitude and strong teamwork

Education

High School Diploma -

Westosha Central High School

Skills

Customer Engagement & Relationship Building
Persuasive & Professional Communication
Time Management & Organization
Cash Handling & Accuracy

Reliability & Coachability
Thriving in Fast-Paced, Goal-Driven Environments
Upselling
Basic Car Knowledge

Timeline