Andrew Jamrog

Fire Alarm Technician

Impact Fire Services

Hudson, NH

10.2022 - 04.2025

Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Inspected fire and security alarm systems for both commercial and residential customers.
Repaired and replaced defective components in fire alarm systems.
Explained technical information in a clear and understandable manner to clients.
Installed, tested and maintained fire alarm systems according to NFPA standards.
Replaced smoke detectors, heat detectors, pull stations and other related devices as needed.
Ensured that all work was completed in accordance with local codes and regulations.
Developed knowledge base of product applications including wiring diagrams, schematics.
Utilized various tools such as multimeters, oscilloscopes and voltage testers while troubleshooting equipment issues.
Determined appropriate tools and equipment needed to perform repairs on commercial and residential systems.
Attained skill in installation of fire alarm and control systems for commercial and residential facilities.
Worked in high-stress environments using ladders, scaffolds and high-lift equipment as well as in confined spaces such as ducts, crawlspaces and vents.
Ensured that all safety protocols were followed while working on live circuits.
Installed fire alarm panels and devices and programmed equipment.
Programmed and installed conventional and networked alarm monitors for fire, security and water.
Maintained certifications and technical knowledge to comply with system deployment, management and disposal standards.
Provided in-field customer service and dedication to satisfy user requirements for safety and visual assessment.
Restored malfunctioning devices to original functionality and replaced as necessary.
Updated records of all maintenance activities performed on the fire alarm system.
Tracked material and equipment inventory, upkeep and maintenance.
Instructed customers on device's proper use and maintenance to extend life of equipment.
Installed, tested and serviced alarm systems to determine correction functionality.
Conducted tests on fire alarm systems to identify any problems or potential hazards.
Troubleshot system malfunctions and determined necessary repairs or replacements.
Demonstrated hands-on technical and mechanical skills, as well as experience with handling electronic devices and handhelds, among them desktops, workstations, iPad, and iPhone.
Confirmed completion of jobs through testing procedures prior to turning over sites to customers.
Assisted in training new employees in the installation, maintenance and repair of fire alarm systems.
Reviewed drawings prior to beginning installations to ensure accuracy of materials ordered.
Programmed addressable control panels with computers.
Communicated regularly with customers regarding progress updates on projects.
Performed regular inspections to ensure alarm systems and equipment worked according to specifications.
Provided effective demonstrations of alarm systems so that customers understood how to use each feature.
Provided emergency service when required by responding promptly to customer requests.
Remained familiar with common equipment software installations such as Silent Knight, Firelite, Honeywell Vista and Altronix Fire.
Maintained accurate documentation of all work performed on each job site.
Installed ground faults and open circuits for low-voltage and 120 VAC wiring.
Demonstrated efficiency in installations and maintenance individually or as part of collaborative, dedicated team.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Maintained updated knowledge through continuing education and advanced training.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Worked effectively in team environments to make the workplace more productive.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Recognized by management for providing exceptional customer service.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Summary

Overview

Work History

Fire Alarm Technician

Education

Low Voltage Class D - Class D

High School Diploma -

Skills

Timeline

Fire Alarm Technician

Low Voltage Class D - Class D

High School Diploma -

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