Dynamic Operations Manager and Baseball Coach with a proven track record at Prime Sports LLC, excelling in team leadership and customer service. Experienced in Sales of sports equipment and training programs. Enhanced player performance through data-driven coaching and custom training regimens. Skilled in Microsoft Office, effectively managing budgets and fostering strong client relationships to drive program success.
Overview
11
11
years of professional experience
Work History
Operations Manager/Baseball Coach
Prime Sports LLC/ 6ix Baseball
09.2023 - 08.2025
Handled all day to day Operations of a 50,000 sq. ft Sports Facility
Handled all day to day Operations of a 10 Team Travel Baseball Program
Sales of Sports Products(equipment, uniforms, apparel and Sports Programs/training)
Supervised staff and Instructors, including scheduling of Hourly Employees and Keeping Payroll
Led hiring, onboarding and training of new hires to fulfill business requirements.
Developed and maintained relationships with external vendors and suppliers of uniforms and sports products sold within the business.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly. Included all program related communication with parents of players
Managed budgets effectively for baseball program.
Registration of all events for teams and for customers in the facility.
Flyer Creation and assisted with marketing and promotion.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them with staff.
Coached 3 Teams and assisted in training of all teams within program
Individual 1 on 1 Lessons
Maintained accurate record keeping of all player statistics, using data-driven insights to inform coaching decisions and strategy adjustments during games.
Developed custom workout routines for players that increased overall strength, speed, and agility.
Planned exercise regimens targeting individual needs and enhancing personal results.
Exercised effective communication with members of community and team, acting as liaison and public face for organization.
Program Manager/ Baseball Coach
All Seasons Sports Academy/Select Baseball
12.2020 - 12.2023
Handled all day to day Operations of a 12 Team Travel Baseball Program
Led hiring, onboarding and training of new coaches.
Managed budgets effectively for Baseball program.
Registration of all events for teams.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them with coaches.
Coached 2 Teams and assisted in training of all teams within program
Individual 1 on 1 Lessons
Maintained accurate record keeping of all player statistics, using data-driven insights to inform coaching decisions and strategy adjustments during games.
Developed custom workout routines for players that increased overall strength, speed, and agility.
Planned exercise regimens targeting individual needs and enhancing personal results.
Exercised effective communication with members of community and team, acting as liaison and public face for organization.
Baseball Umpire(Summer)
IBUA
06.2016 - 08.2020
Promoted good sportsmanship among players.
Stayed composed and professional in high-pressure and emotionally-charged situations with coaches, players and fans.
Fielded questions from athletes and coaches regarding specific scenarios and calls.
Promoted fair play by consistently enforcing baseball regulations throughout each match.
Line Cook
Kegler's Sports Bar
01.2019 - 12.2019
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Server
Main Event Entertainment
02.2018 - 12.2018
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Lifeguard(Summer)
Progressive Pool Management
06.2014 - 06.2016
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Monitored safety of guests in and around swimming pool.
Provided friendly customer service to guests and addressed concerns.
Chiropractic Assistant
Optimum Health Group
11.2015 - 03.2016
Prepared examination rooms with necessary equipment, promoting efficient.
Assisted Chiropractor with treatment of patients including but not limited to applying heat and cold packs, muscle stimulation treatment and ultrasound therapy.