Andrew J. Henderson
Summary
Strategic leader with extensive experience in human resources and business process optimization. Proven ability to develop and implement effective programs that enhance organizational efficiency and drive financial improvements. Senior Recruiter skilled in full life-cycle recruiting across various industries, utilizing diverse sourcing strategies and stakeholder management. Achievements include streamlined hiring processes and consistent delivery of quality hires within deadlines.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Recruiter Enterprise Product Experience
Capital One
04.2022 - Current
- Responsible for hiring product managers in the AI/ML, DevX, Innovation Lab, and Associate Experience space through full lifecycle recruiting. I provide episodic support to Enterprise Data and Enterprise Consumer Product, with product management and chief of staff roles.
- Piloted and developed a roadmap for the Hiring Our Heroes Corporate Fellowship program into Enterprise Product Experience and Design teams.
- Launched the Product Open House series, providing branding and marketing opportunities for Capital One Product Management.
- Established product recruiting procedures for Capital One India and maintained the project development of all product manager and technology recruitment activities associated with it, including the candidate application tracking system, candidate interview recording, interview accreditation, and scheduling for three different recruiting teams.
- Developed client-facing relationships, improving talent acquisition's overall perspective through building trusted relationships, and conducting training and development with client groups.
- Facilitated interviews and assessments to evaluate candidate skills and cultural fit.
- Provided training and mentorship to junior recruiters on best practices and tools.
- Analyzed recruitment metrics to identify trends and improve hiring strategies effectively.
- Engaged in employer branding initiatives to enhance Capital One's market presence in recruitment.
- Collaborated with hiring managers to determine job requirements and develop job descriptions.
- Conducted full-cycle recruiting for diverse roles across technology and finance sectors.
- Developed targeted sourcing strategies to attract top talent from various platforms.
Human Resource Director (Chief of Human Resource Operations)
V Corps
08.2020 - 04.2022
- Directed a team resolving over 640 new employee payroll actions through a pay audit, resulting in pay rate changes for 548 individuals for their betterment, while producing fiscal pay policy. This planned operation resulted in over $3 million in pay corrections.
- Developed and launched a data decisioning product for contingency operations, later adopted by the Army. This product improved efficiency by over 62% and reduced anticipated organizational losses by over $1 billion.
- Created and implemented a policy for the Active-Duty Operational Support Program, securing over $12 million of previously un-forecasted funds for the organization, resulting in the hiring of 22 highly skilled employees across the United States and Europe.
- Orchestrated, planned, and executed the talent management policy for 640 highly skilled employees, to include establishing a forward operating station in Poznan, where, by January of 2022, more than 200 U.S. personnel were stationed. Personnel will relocate and conduct missions in support of national interests.
- Provide a detailed analysis of multiple problem sets that spanned over a ten-year period, and provided organizational structure changes across multiple countries to address problem sets in a timely and measurable manner. Executed multiple joint and multi-nation operations in Europe.
- Restructured the personnel office based on Lean Six Sigma principles to meet ever-increasing demands for military human resources in a consistently fiscally constrained environment.
- The authored personnel deployment policy, the policy letter by fiscal years, and the force flow management of the Corps into Europe were briefed to the Commanding General. The policy is now in effect and saves an annual cost in excess of $1.2 million a year.
Human Resource Office (BN S1/Detachment Commander)
1st Special Forces Group (A)
08.2018 - 07.2020
- Overhauled Performance Evaluations policy for 300 personnel, streamlining evaluations and reducing complaints.
- Implemented talent management strategy for Special Forces Group, enhancing operational readiness during three combat deployments.
- Reconciled payroll actions for 568 personnel, increasing pay accuracy from 25% to 100% across organization.
- Cultivated positive work culture in dining facility serving over 2,500 personnel; procured $24,000 for new equipment.
- Motivated and trained over 70 personnel while fulfilling roles of Human Resource Business Partner and Senior Project Manager.
- Revitalized organizational outlook through rebranding, establishing expeditionary tactical control for battalion.
- Developed policies improving pay accuracy for over 20,000 personnel and reducing employee turnover.
- Managed logistics and communication operations across Asia, Europe, and Middle East during bilateral engagements.
Project/Process Manager IC (
U.S. Army
Various Locations
08.2017 - 12.2017
- Managed operational workflows to ensure efficiency and compliance with military standards.
- Developed and implemented process improvements to enhance team performance and output.
- Coordinated training programs for personnel on best practices and safety procedures.
- Led cross-functional teams in executing projects aligned with strategic objectives.
- Facilitated communication between departments to streamline processes and resolve issues.
- Monitored inventory levels and coordinated supply chain management effectively.
- Ensured adherence to regulatory requirements through regular audits and assessments.
- Managed projects from initiation through completion by setting goals, timelines, milestones.
Education
Master's Degree of Arts - Human Resource Management
Webster University
01.2019
Bachelor's Degree of Arts - History
University of Tennessee At Martin
Martin, TN01.2013
Skills
- Full lifecycle recruiting
- Talent mapping
- Policy development
- Candidate tracking systems
- Client relationship management
- Employer branding
- Market research
- Performance management
- Strategic planning
- Job posting optimization
- Compensation negotiation
- Referral program development
- Technical recruiting expertise
- Executive search experience
- Passive candidate engagement
- Diversity and inclusion strategies
- Data-driven decision making
- Employee onboarding
- Looker Studio
- Tableau
- Advanced Sheets/Excel
- Team leadership
- Recruiter training and mentoring
- Recruitment metrics analysis
- Recruitment marketing
- Hiring strategies
- Candidate sourcing
Websites
Certification
- Adjutant General Captains Career Course, 60
- Field Artillery Basic Officer Course, 60
- Joint Fires Observer Course, 40
- Environmental Compliance Course, 10
- IPPS-A HR PRO Training, 40
- Army Airborne Course, 40
- Sabulouski Air Assault Course, 40
References
References available upon request.
Timeline
Senior Recruiter Enterprise Product Experience
Capital One
04.2022 - Current
Human Resource Director (Chief of Human Resource Operations)
V Corps
08.2020 - 04.2022
Human Resource Office (BN S1/Detachment Commander)
1st Special Forces Group (A)
08.2018 - 07.2020
Project/Process Manager IC (
U.S. Army
08.2017 - 12.2017
Master's Degree of Arts - Human Resource Management
Webster University
Bachelor's Degree of Arts - History
University of Tennessee At Martin
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