ANDREW JOANNOU
Pleasanton,CA
Summary
Human Resource Manager with extensive experience in multi-state compliance and employee relations at Bambee HR. Expertise in Oracle HCM and performance management, contributing to organizational effectiveness through strategic HR initiatives. Committed to improving client outcomes and fostering strong interdepartmental collaborations.
Overview
8
8
years of professional experience
Work History
Human Resource Manager
Bambee HR
Glendale, California
03.2024 - Current
- Provided strategic HR guidance to small business leaders on employee relations and performance management.
- Ensured compliance with federal, state, and local employment laws across multiple jurisdictions.
- Transformed complex HR policies into clear, actionable guidance for leadership teams.
- Coached managers through corrective actions, investigations, terminations, and conflict resolution.
- Collaborated cross-functionally to enhance HR workflows and improve service delivery.
- Managed a diverse portfolio of clients while navigating competing deadlines.
- Leveraged AI-enabled HR systems to optimize service delivery and maintain documentation accuracy.
- Improved client outcomes by implementing efficient HR processes.
HR Coordinator
Art of Problem Solving
San Diego, California
04.2023 - 09.2023
- Coordinated onboarding for part-time and full-time employees, ensuring completion of background checks and I-9 verifications.
- Processed employee changes using Personnel Action Forms while maintaining accurate HR records.
- Monitored mandatory training completion, including sexual harassment prevention and First Aid/CPR, ensuring compliance.
- Managed employee separations in accordance with state employment laws, coordinating timely final pay.
- Served as primary point of contact for HR inquiries, efficiently directing requests to team members.
- Collaborated with external staffing agencies to enhance talent acquisition strategies.
- Cultivated relationships with Campus Directors and part-time managers to support HR process improvements.
Recruitment Operations Coordinator
Google
London, United Kingdom
12.2021 - 01.2023
- Coordinated logistics for onsite, phone, and virtual interviews and hiring committee meetings across multiple time zones and global locations, facilitating high-volume hiring of up to 100 interviews per week.
- Managed scheduling, interview panel logistics, meeting room bookings, and candidate travel arrangements, ensuring accuracy and efficiency in high-volume hiring.
- Exceeded performance metrics for scheduling accuracy, turnaround time, and candidate satisfaction, enhancing overall recruitment efficiency.
- Built strong partnerships with Google Staffing, interviewers, hiring committee members, and candidates through clear communication, follow-up, and attention to detail.
- Represented the Google Staffing organization by delivering equitable, inclusive, and high-quality candidate experiences.
- Maintained data integrity by accurately updating and managing candidate records and confidential materials within Google's applicant tracking system.
- Supported process improvement initiatives to enhance recruiting workflows and service quality, contributing to a more efficient recruitment environment.
People Operations Coordinator
Enjoy
London, United Kingdom
08.2018 - 11.2021
- Managed end-to-end recruitment using Greenhouse and LinkedIn, including sourcing, interviews, offer management, and contract issuance.
- Designed and implemented a 'keep warm' candidate engagement strategy and led a streamlined onboarding process transformation.
- Partnered with Payroll and IT to ensure accurate pay processing and seamless new-hire onboarding experiences.
- Coordinated employee travel, accommodation, and logistics for recruitment, training, and internal events, enhancing candidate experience and operational efficiency.
- Produced weekly HR reports for senior leadership, improving decision-making and providing greater workforce visibility.
- Led a full HRIS migration from BambooHR to Oracle, ensuring data accuracy, system adoption, and minimal business disruption.
- Administered employee benefits enrollment and supported year-end talent reviews, fostering collaboration with HR Business Partners.
- Administered employee benefits enrollment and supported year-end talent reviews in partnership with HR Business Partners.
Skills
- HR systems expertise
- Oracle HCM and BambooHR
- ADP and Paycom proficiency
- Salesforce and Greenhouse knowledge
- DocuSign and E-Verify familiarity
- Employee relations and investigations
- Performance management strategies
- Employee lifecycle management
- Multi-state employment law compliance
- HRIS administration and management
- Data integrity and audits
Accomplishments
- Successfully executed an organization-wide transition from BambooHR to Oracle, preserving data integrity and maintaining uninterrupted HR operations.
- Advanced the development of HR knowledge frameworks within an AI-enabled HR platform to support scalable, compliant client guidance.
- Played a key role in expanding People Operations across the US and UK, enabling consistent HR systems, processes, and employee experience during organizational growth.
Languages
English
Native/ Bilingual
Greek
Native/ Bilingual
Timeline
Human Resource Manager
Bambee HR
03.2024 - Current
HR Coordinator
Art of Problem Solving
04.2023 - 09.2023
Recruitment Operations Coordinator
Google
12.2021 - 01.2023
People Operations Coordinator
Enjoy
08.2018 - 11.2021