Andrew Johnson
Memphis,TN
Summary
Dedicated Armed Security Officer with 9 years of experience in crisis intervention and de-escalation. Proven ability to ensure safety in diverse environments while supervising security personnel and maintaining strict adherence to protocols.
Overview
15
15
years of professional experience
Work History
Armed Security Officer
Day & Zimmerman
Memphis, Tennessee
08.2025 - Current
- Utilized de-escalation techniques to stabilize individuals in acute distress.
- Supervised security personnel during assigned shifts and ensured adherence to protocols.
- Monitored premises to ensure safety and security for all personnel.
- Conducted routine patrols to detect and prevent unauthorized access.
- Responded promptly to alarms, incidents, and emergency situations.
Federal Protective Security Officer
North American Security
Memphis, TN
10.2018 - Current
- Supervised security personnel during assigned shifts and ensured adherence to protocols.
- Provided crisis intervention when needed by utilizing deescalation techniques and active listening skills.
- Responded to alarms, investigated disturbances, and coordinated with law enforcement to manage crises effectively.
- Scanned personnel and packages using hand-held wands and x-ray machinery, safeguarding building and assets.
- Monitored facility areas from central location via multiple CCTV feeds, ensuring comprehensive surveillance of critical zones.
- Coordinated communication between security personnel and law enforcement.
Hospital Security Officer
G4S Secure Solutions
Memphis, TN
09.2014 - 09.2018
- Supervised security personnel during assigned shifts and ensured adherence to protocols.
- Managed challenging behavior through de-escalation techniques while maintaining the safety of the environment.
- Administered CPR and first aid to resuscitate individuals while waiting for emergency medical responders to arrive.
- Monitored hospital premises to ensure safety and security for patients and staff.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Operated handheld metal detector and other surveillance devices to screen individuals entering the the facility.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
Security Officer
Central Defense Security
Memphis, TN
07.2011 - 09.2014
- Managed challenging behavior through de-escalation techniques while maintaining safety of the environment.
- Supervised security personnel during assigned shifts and ensured adherence to protocols.
- Administered CPR and first aid to resuscitate individuals while waiting for emergency medical responders to arrive.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of the building.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
Education
Associate of Applied Science - Graphic Design
Southwest Community College
Memphis Tenn05-2016
Skills
- Security protocol enforcement
- Surveillance monitoring
- Security camera monitoring
- Crime Prevention
- De-escalation techniques
- Report writing
- First aid
- Security supervision
- attention to detail
- situational awareness
- team leadership
- Basic math
- Calm under pressure
- Time management
Timeline
Armed Security Officer
Day & Zimmerman
08.2025 - Current
Federal Protective Security Officer
North American Security
10.2018 - Current
Hospital Security Officer
G4S Secure Solutions
09.2014 - 09.2018
Security Officer
Central Defense Security
07.2011 - 09.2014
Associate of Applied Science - Graphic Design
Southwest Community College